Updating / patching Office XP to service pack 1, 2 and 3 (sp1, sp2 and sp3 respectively)
So you have Office XP, but cannot get it to update from Microsoft's Office Update website? Here are some ways to patching MS Office in such a way that it accepts all currently released updates as well.
So you have Office XP, but cannot get it to update from Microsoft's Office Update website? Here are some ways to patching MS Office in such a way that it accepts all currently released updates as well.
SECTION A. IF YOU ALREADY HAVE SERVICE PACK 1 INSTALLED
Important: Before you move on with this step, check the version of your MS Office. To do this, open MS Word for example and then, HELP | About Microsoft Word. If the version number includes "SP-1" at the end, then follow with these steps, otherwise, first install SP-1 first, as detailed in Section B below, and then come back to this section to upgrade to SP-2.
Assuming you have SP-1 already, follow these steps:
- STEP 1 — Create an Administrative Installation Point
- To create an Administrative Installation Point, Office XP CD 1 is required. Insert your Office XP CD 1 into the CD-ROM drive.
- From a Command Prompt, or in the START –> RUN dialog box, type the following and click OK (or hit the Enter key).
x:setup.exe /a
Where X represents the letter of the CD-ROM drive:
- The Office XP Administrative Setup will run, and the Administrative Installation window will appear. Type in your detals — company name, and product key — etc. Leave the install location,
c:Office
as it is:After entering the information, click Next, and allow the installation to complete. It will take several minutes for the entire contents of CD 1 are extracted into the
c:Office
folder.
- STEP 2 — Download Service Pack 2
Download the file Oxpsp2a.exe. Alternatively, visit
this page. - STEP 3 — Extract Service Pack 2 Administrative Update
Type
c:Office
as the destination path to extract. Click OK. Shown below: - STEP 4 — Update the Administrative Installation Point
The folder c:Office now contains the Administrative Installation Point and the Service Pack 2 Administrative Patch files.
We now need to integrate these Service Pack 2 Administrative Patch files into the "Administrative Installation Point."
NOTE: STEP 4 updates the files in the Administrative Installation Point only. The currently installed Office XP will not be updated until STEP 5.- Select and copy the following text:
- Open the Run Dialog from the START Menu, or open a Command Prompt and paste the above text, and press Enter (to run the command).
The Office XP Setup window will appear. The Administrative Installation Point will take several minutes to update.
- To update the Administrative Install
Point's Office Web Components, select and copy this additional text: - Open the Run Dialog from the START Menu, or open a Command Prompt and paste the above text, and press Enter (to run the command).
The Office Web Components setup window will appear, and the Administrative Installation Point will automatically be updated. This will take a minute or two.
- The Administrative Install Point is now updated with an integrated SP 2. To verify that the Installation Point has been updated, open the
c:Office
folder and confirm the size and modification data of The filesPROPLUS.MSI
andOWC10.MSI
should display the day on which they were updated with Service Pack. E.g.,
- Select and copy the following text:
- STEP 5 — Perform Detect & Repair from within the Administrative Installation Point
The folder c:Office now contains the Administrative Installation Point and the Service Pack 2 Administrative Patch files.
This step will update the currently
installed Office XP to Service Pack 2.- Select and copy the following text:
- Open the Run Dialog from the START
Menu, or open a Command Prompt, and run the above command.The Office XP Setup window will appear. Setup will now scan the
computer and update all Office XP files to Service Pack 2. This will take several minutes. - To update the Office Web Components, select and copy the following text:
- Open the Run Dialog from the START menu, or open a Command Prompt, and run the above command.
The Office XP Setup window will appear. Setup will now scan the
computer and update all Office Web Components to Service Pack 2. This will take a few minutes. - To verify if Service Pack 2 is
installed, Open Microsoft Word (or any other
Office Application) and from the HELP menu, select About
Microsoft Word. The top line of the window should
read as:
Microsoft Word 2002 (10.4219.4219) SP-2
Congratulations! Office XP has now been updated to Service Pack 2!
SECTION B. IF YOU DON'T HAVE SERVICE PACK 1 INSTALLED, FIRST FOLLOW THE INSTRUCTIONS BELOW, THEN FOLLOW THE INSTRUCTIONS ABOVE
applying this update fix, the MS Office Update website may
incorrectly show the update as not installed. The best way to get Office
Update to recognize SP1 is to then download and install SP1 through the
Office Update website. After the download is complete it will install in
only a few seconds. Office Update will now recognize that SP1 has been
installed, and will allow the installation of newer
patches.)
SUMMARY
This article provides an alternative
method of updating Office XP when the typical Office Update methods fail,
resulting in the following error:
Error 1328.
This alternative method only works with the
Enterprise/Corporate edition of Office XP.
The user may have either used the Office
Update Website or downloaded the oxpsp1.exe file to the local
computer. Both methods will report the same error.
A typical error message when attempting to
update to Service Pack 1 is:
– Error 1328. Error applying patch to file
c:Config.MsiPT190.tmp. It has probably been updated
by other means, and can no longer be modified by this
patch. For more information contact your patch vendor.
System Error: –1072807676
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
This error has been found to occur when the
following software are installed:
- Windows XP Pro Corporate
and Office XP Pro with FrontPage - English version of Office and
windows
The error may also occur with other flavours
of Windows, Windows XP and Office XP.
Additionally, the user will find that the
troubleshooting procedures outlined in the article OFFXP: Office Stops During Setup: Troubleshooting Steps on
Windows XP (Q309191) will not resolve the problem. Microsoft
recommended procedures, such as scanning the disk for errors, installing
in safe mode, or running a "flatfile" installation, will not be
successful.
DISCLAIMER
This method of updating Office XP has been tested and shown to work.
However, / can
make no warranty about the effectiveness of this workaround. You follow
these instructions at your OWN RISK.
RESolUTION
The following procedure
is based on two articles from Microsoft's website:
Office Resource Kit: Service Pack 1
Office Resource Kit: Creating and Administrative
Installation Point
Anyway, let's get down to it:
STEP 1 — Create an
Administrative Installation Point
To create an
Administrative Installation Point, Office XP CD 1 is
required.
- Insert
Office XP CD 1 into the CD-ROM drive. - From a
Command Prompt or from the Run Dialog type the following and click OK
(or hit the Enter key). See example 1
Where X
represents the letter of the CD-ROM drive:
- Office XP Administrative Setup
will run, and the Administrative Installation window will appear. Type
in your company name, and product key.
Leave the install location,
c:Office
as it is. see
example 2After entering
the information, click Next, and allow the installation to complete.
It will take several minutes for the entire contents of CD 1 are
extracted into thec:Office
folder.

STEP 2 — Download Service Pack 1
Administrative Update
Download the file Oxpsp1a.exe
. Alternatively, visit this page.
STEP 3 — Extract Service Pack 1
Administrative Update
Type c:Office
as the
destination path to extract. Click OK. Shown below:

STEP 4 — Update the Administrative
Installation Point
The folder c:Office
now contains the Administrative Installation Point and the
Service Pack 1 Administrative Patch files.
This step causes the Service Pack 1
Administrative Patch files to be integrated into the Administrative
Installation Point.
NOTE: STEP 4 updates the files in the
Administrative Installation Point only. The currently installed Office
XP will not be updated until STEP 5.
Follow this
procedure:
- Select and copy the following
text:
- Open the Run Dialog from the Start Menu,
or open a Command Prompt. - Paste the text (right-click and select
paste) into the filename area of the Run Dialog, and click OK
or press Enter.The Office XP Setup window will appear. The
Administrative Installation Point will take several minutes to
update. - To update the Administrative Install
Point's Office Web Components, select and copy this additional
text:
- Open the Run Dialog from the Start Menu,
or open a Command Prompt. - Paste the text (right-click and select
paste) into the filename area of the Run Dialog, and click OK
or press Enter.The Office Web Components setup window will
appear, and the Administrative Installation Point will automatically
be updated. This will take a minute or two. - The Administrative Install Point is now
updated with an integrated SP 1. To verify that the Installation Point
has been updated, follow these steps:- Using Windows Explorer, open
thec:Office
folder. - Under the View menu, select Details.
This will show the size and modification date of each file in the
folder. - The files
PROPLUS.MSI
andOWC10.MSI
should
display the day on which they were updated with Service Pack 1.
- Using Windows Explorer, open

STEP 5 — Perform Detect & Repair from
within the Administrative Installation Point
This step will update the currently
installed Office XP to Service Pack 1.
To update the currently installed Office XP
to Service Pack 1, perform the following steps:
- Select and copy the following
text:
- Open the Run Dialog from the Start Menu,
or open a Command Prompt. - Paste the text (right-click and select
paste) into the filename area of the Run Dialog, and click OK
or press Enter.The Office XP Setup window will appear. Setup
will now scan the computer and update all Office XP files to Service
Pack 1. This will take several minutes. - To update the Office Web Components, select and copy the following
text: - Open the Run Dialog from the Start Menu,
or open a Command Prompt. - Paste the text (right-click and select
paste) into the filename area of the Run Dialog, and click OK
or press Enter.The Office XP Setup window will appear. Setup
will now scan the computer and update all Office Web Components to
Service Pack 1. This will take a few minutes. - To verify if Service Pack 1 is installed
follow these steps:- Open Microsoft Word (or any other
Office Application). - From the Help menu, select About
Microsoft Word. - The top line of the window should read
as:Microsoft Word 2002
(10.3416.3501) SP-1
- Open Microsoft Word (or any other

Office XP has now been updated
to Service Pack 1.
The folder c:office
should not be
deleted. The folder c:office
will be required
for any future Office Setup or Detect & Repair
operation.
IMPORTANT NOTE! —
The folder c:office should not be deleted! It will be required for any future Office Setup or Detect & Repair operations in the future!