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Uninstall and remove MSN messenger

Nov 22nd 2002
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It’s not that difficult to remove the pesky little pile-on of a software: MSN Messenger!

Let us keep it simple. First, make sure you have exited MSN messenger and unsinstalled any MSN Messenger related entry from Control Panel (START –> CONTROL PANEL –> ADD OR REMOVE PROGRAMS).

Then, START –> RUN the following command:

RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

Done. That should remove it. If it doesn’t, check some more round-about and cumbersome ways from Microsoft that involve the Windows registry.

Addendum: Delete stored accounts

[Thanks to user "Jojje" below, comment #61] How to delete all the email addresses (.Net passport accounts) stored in MSN messenger login

. This can be very simply achieved by doing the following:

(1) In Start –> Run, enter:

control userpasswords2

(2) In the “Advanced Tab” look for “Manage Passwords”, which takes care of all the .Net passport passwords on your machine. You can also change the setting to not save any from this point on. Read this useful comment below (August 2005) for a solution that also works.

Addendum 2: Disabled password storage

To disable the storage of these passwords altogether, follow the handy instructions here: WinGuides instructions.

Addendum 3: Sign-in Error 800b0001

[Thanks to Jessica below, comment #185] If you’re getting the pesky “Signing into MSN messenger failed because the service is temporarily unavailable. Please try again later 800b0001″ error, then follow these steps:

Open start menu and click RUN. Then individually type in the codes below and press Enter:

regsvr32 Softpub.dll

regsvr32 Mssip32.dl

regsvr32 Initpki.dll [may take ~30 seconds, don't worry]

After executing these commands one by one, it should work.

Addendum 4: Sign-in Error 80072ee7

This is usually because of a firewall preventing your MSN from connecting to the Internet, even before sign-on process begins. Make sure your firewall (Zone Alarm, Norton anti-virus package, etc) are allowing MSN Messenger.




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223 Comments

  1. Trent

    Here’s another KB for outlook express users
    http://support.microsoft.com/?id=327390

  2. colleen

    i am so glad you had the key to stop MSN messenger.. it was a pain and should not be so difficult to remove in XP… thanks!

  3. daniel

    how to uninstall sap 4.6b and SQL ( It is not in the list of Add/Remove program)

    daniel

  4. That’s a nice one, Daniel.

  5. Gerry

    Thanks for that - it worked a treat. MSMSGS.EXE was causing my Outlook Express in XP to work for a very long time before opening up. Now it’s quick as a flash again.

  6. Amanda

    Thank you so very much for your easy deletion notice! We serched everywhere! =)

  7. amanda harizan

    Thanks! Great jiffy way to uninstall MSN! Very grateful. Cheers!

  8. Critter748

    Windows XP should allow the installer to select what he/she would like installed (just like Win9x)
    SO now when I installed Windows XP I have all the crap I dont want, including MSN.
    Well this script help me, now I have removed MSN. All I have to do now is to get rid of all the other programs Windows XP installs like Media player, Accessibility, Comunication, etc…
    I’d like to thank you for the help you have provided.

  9. prajwal adhikari

    Please be me informed, How could i remove list of signed up users from MSN signin drop down list.

  10. Ameed El-Ghoul

    You gave the cure man, thanks allot.

  11. Yoann

    You rule pal, thanks a lot!

  12. Gauthier

    Since I ran this command, I’m getting an error msg each time I create a new profile/log a user for the 1st time on the computer :-(
    dbox: Advanced INF Install
    error msg: %REMOVE_NODIR_ERROR%

  13. Hi Gauthier,

    That should occur only if you followed some other steps apart from what I have suggested above (e.g., manually editing your Sysoc.inf file).

    Anyway, it is not difficult to fix. Microsoft has a KB article related to MS Office quirks that may help you, or if it doesn’t, perhaps this helpful advice from SPTIMES should be useful?

    Let me know how it turns out for you..

    -Shanx

  14. jazzj

    the startup speed of outlook is now faster then light, same with ie. messenger was slowing both of those way down, and i had not even a clue it was screwing me. thanks so much for thsi command its much better now!

  15. PETER

    free from msn I’d rather have flu thank’s for that my pc can breathe clearer now

  16. kee

    Thank you so much for the tip!! u saved my life, bro

  17. apple_ape

    yes thank-you soooooooooooo much! U didn’t save my life but it works! On other ‘how to uninstall msn’ from either XP or Windows it says to take from your ‘Add/Remove programmes’ which is a loada ****

    cos it aint on there sweeties!

  18. theShivers

    Thanks v much Shanks - I was starting to despair of ever getting rid of the parasitic Messenger!

    You’re a star

  19. celema

    i tried every freakin thing it said. and messenger is still here!!!!!

  20. Amanda

    it didn’t work for me! I ran the program and it told me it couldn’t find the file %windir%\inf\msmsgs.inf
    Can you help me?

  21. Amanda, some info is useful on these occasions:

    - Which OS do you use?
    - How did you install MSN Messegner?
    - Did you shut down Outlook, Outlook Express, Messenger etc before executing the above command? - Which version of MSN Messenger do you have installed?

    It should be fairly simple to get rid of it when you can share this info.

    Shanx

  22. martin

    hello

    I get same error as Amanda
    I use windows 98 and MSN 6.1.

    cya
    Martin

  23. CJ Allan

    Thank you very much!

    It’s hard to believe, after all the time I spent trying other solutions to remove MSN Messenger, that it could be that easy when done via your instructions.

    The only “problem” I had was that an error message appeared:

    “Error unregistering OCX 16422″

    But the script ran anyway, and Messenger seems to be gone… at least its popups no longer appear.

    Is that error message something I should be concerned about?

    Thanks again,

    CJ

  24. Amarant

    :) it worked yet i get more viruses now why can u end it :(

  25. Amarant, glad you managed to uninstall MSN. Viruses and worms etc are not related to MSN (esp after uninstalling) and are not on-topic here. Just FYI the number of these malicious crapolas is increasing universally, so you’re not alone.

  26. Randy

    I can’t delete MSN messenger either
    I have XP

  27. Gustavo

    thanks, so much. keep up the good job…

  28. Kasap Bagra

    Thanks so much….hated MSN messenger

  29. melinda

    Thanks for deleting my msn messenger!!!!!!

  30. Akane

    My MSN Messenger is still here!!! I don’t know what version of it I have but I know I have Windows 98 and I tried the Windows–Run thingy but it’s still here! I don’t know what to do!

  31. Ron

    worked great! thanks for helping me get rid of msn!

  32. chris

    hi, yea thx, it removed my messenger very well. HOWEVER, it removed windows messenger, not msn messenger. its my msn msgr that is a bit nakkered - cant open any chat boxes or anything, any suggestions?

  33. andy

    how do you erase the user pop up list on msn ? I am running xp and I can’t seem to delete the many user names ?

  34. Andy, the article is about deleting MSN messenger itself, not popup lists of users. I have never tried that before and frankly couldn’t care lesser about trying it out. Please keep your questions on topic.

  35. jan

    it has been done! Thanks!

  36. CHARLIE

    thanks for deleting my msn messenger, you save my life!!!!!!!!

  37. Fresh

    Bitchin!

  38. Billy

    Oh thanks god, and thanks to you. This stupid program makes me crazy and you made me free. Thank you so much. I hope that stupid fuuuuucking person who wrote this program that way see these messages and understand that annoying people with this type of ads is not the right way.

  39. Erick

    IT WORKED!!Thank you so much for providing this tip (RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

    It took me 2 years to find this tool, and 40 seconds to finally remove msn messenger !!

  40. Anon

    Very nice work.

  41. Freddybcuz

    Hello,
    I got an Advanced INF Install error it says error unregistering the OCX 16422
    Any help would be greatly appreciated
    TIA,
    Freddy

  42. Jako

    do you use the

    RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

    command the same as in win 98? I want to implement it into a loging script over a windows 98 network?

    Thanks in advance

    Chris

  43. Jako, I dont have access to a Win98 machine anymore. Try it and let me know. My feeling is it should work.

  44. don

    Wow…what an excellant snip…Im usually pretty good with a puter, but I couldnt get rid of that paticular resourse hog…..thanks for the trick…you are the man!!!

  45. Yunni

    I’ve been sitting here for an hour trying to find a way to remove it - from trying the search function, searching manually in all of my folders, to using programs (failed because the file was protected. This was by far the easiest way - thanks SO incredibly much!! :)

  46. Raymond

    THANK YOU SO MUCH!!! I hate this annoying Messenger and eveytime I login to Outlook Express it starts along with it. Fricking annoying, but thanks to you now its gone. Phewwww…. :)

  47. oc

    Also got “Error unregistering OCX…” message on my XP Pro. However messenger seems to be gone. Thanks!
    I tried procedure recommended by Microsoft - go to gpedit (Start-Run-gpedit.msc and Set “Do Nt allow windows messenger to be run” to “Enabled” but it made Outlook Express hang for several minutes on opening… So I uninstalled the darn thing and Outlook express is fast again!

  48. tamika

    i just want to know how to stop msn messaging from automatically siging on when i log on

  49. alex

    both messenger 6.0 and an earlier version are on my comp…the problem is that they keeping switching back and forth, which is really frustrating because i only want to use 6.0…any suggestions? thanks

  50. Alex, why don’t you delete the older version?

  51. Tamika, look in the OPTIONS (or SETTINGS) of your messenger. There is a setting to disable this.

  52. Golpman

    Thanks - you saved my sanity

  53. Lucy

    i keep trying and trying to delete this damn thing but i just get the same response over and over again; could not locate INF file ‘%windir%\inf\msmsgs.inf’ pleeeease help me! I am using Win 98 and version 6.1

    would love some help

    Thanking you! :)

  54. kelly

    i cant get my msn messenger to uninstall! but whenever i try, this box comes up and it said removr or repair. what do i do?

  55. alpos

    Uninstall msn Messenger

    You have to edit sysoc.inf (located in /WINDOWS/inf). Under [Components] you should see the following line:
    msmsgs=ocgen.dll,OcEntry,msmsgs.inf,hide,7. Take the word ‘hide’ out of the line, and it should look like this:
    msmsgs=ocgen.dll,OcEntry,msmsgs.inf,,7. Exit and save.

    Go to Add or Remove Programs, and click on Add/Remove Windows Components. There you should now be able to uncheck the MSN Messenger Service, and by clicking Next it will uninstall.

  56. Hi alpos,

    Yes that’s the usually suggested way, but a one-line command is simpler, no?

    For old systems such as Windows 98, which I have not tested, perhaps the method you mention may be useful.

    Thanks for sharing,
    Shanx

  57. Ron

    WOW, thanks. I finally got msn messenger off my system….. THANKS THANKS THANKS

  58. Mr. Gurnisson

    Thanks a ton. A year or more of messing around every now and then to try to get rid of that thing, and you did it in 30 sec. /bows

  59. Anna

    i need help with my msn messenger because whenever i go on it my display picture is gone and i dont know how to get it back, can you help me please.

  60. James

    Thank you so much for the instuctions on removing MSN Messenger! It worked perfectly! A nice change of pace,Thanks again.

  61. Jojje

    To delete MSN Messenger user log on list. (Remove users that have at one time or an other used your computer to log on to MSN messenger. Simply stop the usernames to pop up automatically when typing your username.)

    Others than me have this problem, obviously, so even if its off-topic I think the post is fair. I found this “work-around” and it worked for me.

    click the Start button -> click Run… -> type control userpasswords2 -> hit Enter or click OK -> click Advanced tab -> select Manage Passwords -> delete all Passport entries -> click OK/Apply.

    That should do it. Then if you want, do the rest…

    run MSN Messenger -> sign in -> type your passport, e-mail address and password -> uncheck the “Sign me in automatically” box -> save your settings and close MSN Messenger.

  62. ShehRuk

    hellOw … !!!
    need a lil help here , thats how to remove email addresses from msn messenger login list … anybody know that … ? ? ?

  63. Jojje

    ShehRuk!

    You are kidding me, right? Open your eyes and read comment #61. That’s how you remove email addresses from msn messenger login list….

    Don’t let med catch you in here again… :-)

  64. chris

    ..I dont know if anyone has already mentioned this but uninstalling msn messenger can also be as simple as going to

    START - CONTROL PANEL - ADD/REMOVE PROGRAMS

    and then scrolling down to MSN MESSENGER, and click uninstall.

    again, sorry if its already been said..

    *msn messenger are bastards by the way

  65. JC

    Thanks for the instructions to remove MSN messenger, that thing is a pain.
    -jc

  66. Richard

    How do you erase the E-mail drop down list in messenger 6.0 when login in. please explain thank you
    Richard

  67. Hello Richard, ShehRuk,

    As mentioned by Jojje in comment #61, to delete all the email addresses stored in MSN login, do the following (I shall add this to the main article as well) –

    (1) In Start –> Run, enter:

    control userpasswords2

    (2) In the “Advanced Tab” look for “Manage Passwords”, which takes care of all the .Net passport passwords on your machine. You can also change the setting to not save any from this point on.

    HTH,
    Shanx

  68. djraptor

    Yes, i’m having problems with my MSN Messenger. I’be using it for a long time but now when i’m logged in, it’s says me this: Whe can stablish a conversation with [USERNAME]…”.

    I have been trying to reset or re-install it, but im having the same problem.

    If somebody can help me i wish very glass…

    Thanks.
    djraptor

  69. Unspecified

    Well, when I found this tip (which is exactly what I was looking for after the new “upgrade” for Outlook Express and MSN, and then found that it actually worked, I thought, I’ll have to post about this. Glad to see that you helped allllll these other people too! HAHA
    GG dude! And thanks for the help!

  70. Italian

    In Windows 2000 I am able to remove Messenger from the Control Panel->Remove Programs but I know for a fact that my email address is still cached in somewhere and the uninstall procedure does not remove it. I experienced this when I re-installed the program once and it automatically showed my email address right after install.

    The “control userpasswords2″ does not work on Windows 2000. Can anyone tell me how to remove the cached email addresses/passwords in a Windows 2000 environment for MSN Messenger 6.2? I have looked everywhere for this answer and I can not find it.

  71. Italian

    Follow-up on my Windows 2000 MSN Messenger question. Apparently the following steps do the trick to remove the entire MSN Messenger:

    1. Go to Control Panel->Add/Remove Programs and uninstall MSN Messenger.
    2. Click on Start->Run and type “%appdata%\Microsoft” (without the quotes). This will open a folder. Right click on the MSN Messenger folder and delete it.
    3. Click on Start->Run and type “Regedit” you will be in the registry. Find the following tag “HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger” (No quotes). Remove the entire “MSNMessenger” and all its contents.

    As a sidenote, the actual chached in email address that pops up automatically is located inside this MSNMessenger with the key “User.NET Messenger Service”, if you would only like to just erase that info and keep the messenger.

    This was passed down to me and it worked in my computer so I figured I would share the info.

  72. Thanks, Italian. Hope that helps some visitors.

  73. Kitten

    I deleted 2 of 3 accounts that I created in MSN Messenger, but how do you make it so that those deleted accounts don’t show up in your friends’ contact lists??

  74. Kitten, you cannot do this. It’s up to your contacts to delete outdated account, all you can do is tell them. This is a good feature btw, otherwise contacts would randomly be deleting what is on my contact list, and I do not want that!

  75. D Martin

    I have a question. I added 128mg ram to my computer then had to clean boot and now the added ram does not show when I checked my system .
    Any ideas or comments? All help is much appreciated.
    Thanks
    D Martin

  76. Shubha

    Hi everyone,

    I’m on XP home ed. and I’m facing problems with my msn messenger(v 6.2). It keeps signing me out automatically within minutes of logging on. I was told that it might be ‘cos some file got corrupted while upgrading to the latest version. I have tried uninstalling messenger thru add/remove and reinstalling it but the problem persists.

    I know this query is not exactly related to this topic, but I would reallllllyy appreciate some help with this! Does anyone have any suggestions?

  77. gregor

    Hi,
    Can i change my email address on msn messenger without loosing all my contacts? I do not want to add one by one new. I just want to change my email addres?

  78. Trevor

    Hi, i got a real problem i think…

    To delete MSN user log on list.

    I know that you have to:

    “click the Start button -> click Run… -> type control userpasswords2 -> hit Enter or click OK -> click Advanced tab -> select Manage Passwords -> delete all Passport entries -> click OK/Apply”

    Iv tried this so many times, NOTHING happens when i select an adress and press the delete button, the adresses just don’t dissapear…!

    Does anyone knows whats going on here???

    Cause i’m desperate, my adress list is getting WAY to big!!!

    HELP…!?

  79. jkue

    Trevor: This may help you, bookmark this site too.
    http://www.winguides.com/registry/display.php/1286/

    gregor: I don’t think so, but then again, I may be wrong on this one. You can however create a new email account and import the addresses. A good I dea would be to seperate “Important” from “Non-important” addresses between the two emails, without the list getting too big.

  80. Trevor

    Hmmm, cool trick! But when i change it back to normal after doing this (to get my OWN adress and password stored again) all the other adresses re-apear like they never where gone!

    while this is great to know, is there any other way to “really” delete the adresses that you want to delete?

    And thanks very much for the help you already given!

  81. Bruce

    Can anyone give me some insight as to why I can’t log INTO my MSN? It’s kind of ironic, i know, but, I deleted it in an attempt to re-install and try again. Any help would be great!

  82. Icy

    You’re da best !!!!!!!!.. lol
    man the auto msn sign in was soo pissing me off and there was no way to stop it!!!!!
    man thanks
    i luv ya ! *mwah*
    haha

  83. Lori

    thank you soooo much for the advise on how to remove msn messenger. it was a pain in the @#$. i wish i had found you sooner. it is so out of here now. now i look forward to checking my mail on oulook express.

  84. Neil

    For Windows 98 replace %windir%\inf\ with the path to wherever the file msmsgs.inf resides.

    On my computer:
    RunDll32 advpack.dll,LaunchINFSection c:\windows\inf\msmsgs.inf,BLC.Remove

    I got a message about not finding an OCX, but the removal worked.

  85. Dan Z

    Hey everyone,

    Im on op Win ME & ive got the same problem as posted before by Shubha, where msn messenger 6.2 keeps automactically siging me off line & showing me as off line to my contacts.

    I have been to the links given by jkue ( & couldnt find anything to help. Ive contacted msn them selves to fix the problem. I was just wondering if any one could help me out & point me in the right direction :( This does seem to be a problem going round im not even sure if it has been caused by some kind of super virus, any way please could someone help.

    All the best Dan

  86. SBV

    I ran the above command and it successfully stopped/deleted MSN in OE - but now, because I’ve also got AIM on my computer somehow AIM has replaced MSN in OE and so it’s still taking forever for OE to start working. I always get the ‘OE is not responding’ report.

    Is there a different command to run to get AIM to stop in OE. I like using AIM separately but don’t want it to a part of OE and to make OE take forever to work every day. I’ve changed the options so AIM at least doesn’t start up every time I open OE but it’s the fact that OE takes forever to respond that bugs me.

  87. carla

    okay i need help rite now!!
    Basically i got sent messenger 7.0, but i then uninstalled it.
    But now weneva i go to download messenger 6.2 back it says ‘you already have a newer version of msn messenger on your computer (messenger 7.0)’, BUT I UNINSTALLED MESSENGER 7.0!! Sum1 please help, its soo annoyin me!!!!

  88. vanessa

    I NEED HEL!HELP HELP HELP!!
    I DLETED 6.2 TO GET 7.0 AND REALIZED ITS NOT OUT YET SO I DLETED IT AND TRIED TO DOWNLOAD 6.2 BUT IT WONT LET ME! A BOX KEEPS POPING UP EVEYRTIME I TRY TO SIGN IN SAYING ‘GET NEW VERSION TO CONTINURE’ SO I CLICK IT AND SING IN AND IT SAYS THE SAME THING OVER AND OVER!
    SOMEBODY HELP ME

  89. Skye

    I uninstalled MSM Messenger and thanks.
    But when I went back to access Explorer on Dellnet by MSN, I had a pop us that said Messenger is not installed on this computer. MSN Messenger is a critical part of MSN. You cannot access MSN without it We will help you repair it. Click below.
    There are 2 buttons. One to REPAIR. One to CANCEL. Clicking CANCEL closes everything down =C

  90. Skye, not sure why you use “Explorer by Dellnet”? Why not just use a regular browser? Otherwise, if for some reason you absolutely MUST use their software then you’d be better speaking with their technicians about this quaint requirement!

  91. Davide

    Hi shanx,
    I tried that magic formula u adviced.
    It seemed to work ok but then when I went on SEARCH to check if there where really no more components lefts, I found lots and lots of files and folders with msn names.
    Do u know why they didn’t go??
    Thanks

  92. Hi Davide, do you use some other MSN functionality such as MSN Explorer on your machine? Have you used it in the past? Also, where are these files located on your machine?

  93. vanhartingsveldt

    Hi, I was wondering if you could tell me why I cannot open link inside the messeges in my inbox. This only happens on my computer, others I can click on anything and it opens. Mine just sits there and does nothing like I never tried to do anything. If I right click on the link and tell it to open in a new window I get the error message saying “This screen cannot be displayed”. If you could help that would be great! Thanks Nicole

  94. Chirag

    Thank you very much sir!!!!!!!!!!!

  95. tao

    I’m using MSN Messenger 6.2 on WinXP Pro. for a while. But just a few week before, I got a problem that my MSN always shutdown automatically (the icon in task bar is disappear) if I don’t use it, let says about 10-15 minutes. I’ve try to uninstall and reinstall it many times, but the problem still persist. Does anybody have some idea about solving this problem? Please give me your kind suggestion…Thanks in advance.

  96. John

    I need help. I have uninstalled MSN Messenger 6.2 successfully but when on the logon screen it still has my passport email address (saying there’s # unread mails). How do I get rid of this? Thanks.

  97. AIDAN

    I seem to have some problems on how to delete MSN Messenger.My pc cannot find RunD1132.How do I uninstall MSN Messenger?Thanks.

  98. Aidan, it’s RunDLL not RunD11. Note the letter “L” instead of the number “1″. Would be best for you to simply copy the command in the article above, instead of typing it yourself.

  99. Marieke

    thank you so much for the tip! I’m finaly free msn messenger shit!! I’ve been searching for a way to get rid of that “thing” since I got winXP. YAY!
    THIS SITE IS GREAT!

  100. Jin Tempestad

    i did what says here, but the messenger still works, and it works bad. each time it pops up it says it[s not responding. help please

  101. abhiyan

    i cant uninstall msn messenger in windows 98 even doing run and the foolowing instruction

    RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

    it says %windir%\inf\msmsgs.inf,BLC. doesnt exist inf file

    pls help

  102. ocean

    the msn today, msn alerts, and the games not apear in may msn messenger 6.2, please any body help me what to do

  103. Diego

    I would like to uninstall the 4.2 version of MSN messenger since I know have the 6.2 version. For some reason when I downloaded the new version, it didn’t update the old version and kept the new version. So now I have 2 msn messengers!! And the 4.2 version is not in the ADD/REMOVE programs section. What do i do?

  104. ocean

    diego nov 7 mesage 104
    if you like to have the two messenger, do not erase de 4.7, i have the two and used 2 messenger with two accounts, some people erased with the command is in the home of the page.

    RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

    if you like to erase is with this command

    if you have XP, with the update of SP2, update the windows messenger, but still de same.

  105. Richard Heo

    Your Tip is Just Good!

  106. Ralph

    I have windows XP with MSN VERSION 6.2 when I logg on a MSN TODAY pop up appears is there any way of getting rid of it

    Thanks

  107. Diego

    If I erase the msn messenger 4.2 version through the command line, could I still download version 6.2 and be ok?

  108. sharon

    I have install MSN MESSENGER 7.0 and i can not
    uninstall it. This program do not stay in mine software document. Now it do’s not work.

    So i don’t have msn :’(

    I’ve sombody knows how to uninstall MSN MESSENGER
    7.0 send me youre message on this website

    (K)(K)(K) kisssssss sharon (K)(K)(K)

  109. paulie

    Okay I’ve tried editing sysoc.inf but that file doesn’t exist on my system. I’ve also tried to run that line with msmsgs.inf but that file isn’t on my system either. Any other suggestions?????

  110. Sharon, try downloading MSN Messenger 7 *Beta* from here: http://g.msn.com/1cl9partnerenus/710 (although this tutorial was about REMOVING the messenger)

    Paulie, are you trying to erase MSN messsenger? What OS are you on (Windows XP or Home)? Are you able to use MSN messenger now, and if so, what version is it?

  111. George

    Hi guyz….i have uninstalled the msn but still it keeps adding pop ups that say that i have adware or spyware on my pc and i have to go to certain pages…..it says that every 5 secs…(i have spydoctor and im sure that thereis no spyware on my pc)…PLZ HELP me get rid of this pop ups from msn messenger…i beg u

  112. emma

    how can i uninstall my msn email address for good

  113. Brad

    HELP HELP HELP
    I downloaded msn 7 beta.. I want to reinstall msn 6.2
    I have no problems deleting msn7 but now when i try to reinstall msn 6.2 its says “msnmsgs.msi” can not be found during the end of the install. I went to add remove programs MSN 6.1 is still there but i cant get rid of it due to the same problem… HELP ME

  114. natalie

    How to delete all the email addresses (.Net passport accounts) stored in MSN messenger login

    i tryed the command but all it did was bring up my user accounts on the actual computer

    i need to remove my email adresses ( net pasport accounts ) stored on my msn login

    please help !

  115. Natalie,

    Read the instructions carefully. Execute the step (2) of the instructions. If this doesn’t work, please report your OS and MSN version.

    Shanx

  116. cut

    Thx for giving instructions that were effeciently direct. And a useful run command to know.
    Thank You

  117. Dj Bassmint

    Hahahaha! This code to remove MSN RULES!!!! I don’t know how you get the code but it works perfect, the little bugger is gone, thanx buddy.

  118. Kirsa

    the code it works perfect. I have msn emoticons plus 2.0 and i can not uninstall it, if someone has the answer, please, let me know. The code dose not uninstal emoticons plus 2.0

    Thanks ^_^

  119. Kalvin Drew

    Hi,
    I downloaded msn 6.2 i deleted it to get msn. 7.0(beta) I didnt like it so i tried to delete it.It deleted but now i cant download 6.2 for sum reason

  120. voon

    how to removw msn messenger under my account(log in under my name) only?I can’t uninstall it coz my wife still want to use it.(log in under her name)

  121. Amneet

    da fing is cool but i have one problem please sort it out. when i get msn messenger 6.2 my name comes up automaticly and it says u cant go in cos u cant get through and when i try to reload it, it says u can get it :S

  122. Amneet

    i try to log onto msn messenger and it says we cant log u on at the moment and i try after a week the same fing cums up on my computer :’( what shall u do!!

  123. lisa

    i downloaded msn messenger a couple days ago and sense then i havent been able to log into msn do i need to uninstall it if so how do i

  124. Patsy

    Hello People,
    Is there anyone out there who can please tell me where I can get instructions that someone new to the internet world can understand to get msn off my computer? It seems about as difficult to uninstall anything as it is to shoot this darn thing without a gun,(which I haven’t got one of).
    Any help would be greatly appreciatrd.
    thanks bunches, Patsy, (doxiefeivel).

  125. Ali

    Ahh wicked!!! I have been wanting to know how to do this for so long!!

  126. Shawn

    When i sign in on this computer it dont wanna work it wrote invalid password or invalid email. but when i go to another computer it work.

  127. Doug

    I’m using MSN Messenger 6.2 on Windows XP Home Edition.
    I try to uninstall MSN Messenger 6.2 using the Add/Remove Programs, but I get an error message from Windows Installer that says “the feature you are trying to use is on a network resource that is unavailable” as I downloaded MSN Messenger 6.2 from messenger.msn.com on the web.
    The error message requests me to “enter an alternate path to a folder containing the installation package ‘MsnMsgs.msi’” in an appropriate source box. Unfortunately, I have no idea how to find the source for ‘MsnMsgs.msi’.

    I would really appreciate any help. Cheers,
    Doug.

  128. suzie

    hey, trying to uninstall msn messenger 6.1 (some how had 6.2 & 6.1, rid 6.2-but 6.1 still here and insists on starting up and loggin me in whenever i use outlook express), im running win98SE, i tried the above ’start/run/RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove, but it says error cannot find INF file ‘%windir%\inf\msmsgs.inf’
    i really want this off my pc & once its gone i wont be using it ever again!
    also if anyone knows how to add little sound clips to startup and shut down, id like to know.
    thanks :-)

  129. Geoff Ryan

    Thank you, I pasted your avice in RUN and Hurray!! MSN has gone forever. Thankyou, I still have some hair left.

  130. Jay

    Ive downloaded msn 7 (BETA) but i wont msn 6.2 back and it wont let me install it even though i have done the little thing you paste into run can someone please help me because i cant stand using the web based msn for much longer

  131. Michael

    Jay, try using the run command shown on this page, it’ll uninstall the stupid version of msn 6.1 that stops u installing everything msn related :P uninstall messenger 7 and install it again!
    Thanks for helping me uninstall MSN 6.1 whoever you are, i will now go on to install msn 6.2 again :)

  132. dfor50

    It diesn’t work for version 7.0 beta. Neither does gpedit.msc. It’s like a cancer that keeps coming back…….AH! XP Pro SP2

  133. nikki

    Thank you soooo much, MSN is gone :). You are the best!!!

  134. Colei

    hey i have win 98 running on my computer n i have dwnloaded msn messenger 7 BETA n i cant uninstall it becuz i want to put msn messenger 6.2 on. i download 6.2 but it wont let me run it bcuz i have the newer veirsion 7 so it says 2 unistall it from the control panel but its not on the list

    please help me

    thanx

  135. lucy Li

    why, thanks alot…
    I first got troubles downloading Msn 7.0
    my cousin told me to uninstall everything then download all over…
    I was frustrated,I could find a way… thanks alot

  136. marv

    i installed msn emotiocons plus and there s always this register alert saying ”regester” or ”exit”. by clickin both there comes ”kernel32.dll error” caused by msnapp.
    i ”think” i uninstalled msn and msn emoticons plus but the allert continues- even after restart- and my computer doesnt properly work.
    i dont know if the reason is windows or a virus( msn emoticons plus was an exe file downloaded from download.com)

    can somebody help me? for windows ME

  137. Steven Palmer

    Please can you help msn not letting us email or order stuff on internet,tried to uninstall still the same,tried the message in run deleted 4.2. Explorer still going. Is there a way to just get rid of programme it keeps asking for XP disc which we do not own Thanks

  138. Christine

    hey, does anybody know how to uninstall msn messenger from a hp pavilion f1503 computer? HELP

  139. Dustin

    Hello, I ran your command, and now when I restart my computer it goes into a RPC shutdown kinda like the blaster virus.. I booted into safemode, imported my registry backup which says it cant import all the files because some are in use, and still doesnt help, I have an antivirus and all windows updates and had no problems untill now.. any idea’s? Thanks

  140. Rich

    PLEASE HELP!!!!!!!

    i am a windows 98 user and installed msn 7……but i hate it and its playing up badly…..so i want my old version 6 back…..but i cant uninstall 7!!! its like its bugged so it CANT BE uninstalled……HELP! SOMEBODY!

  141. Cav_king

    trick to remove the entire MSN Messenger:

    1. Go to Control Panel->Add/Remove Programs and uninstall MSN Messenger.
    2. Click on Start->Run and type “%appdata%\Microsoft” (without the quotes). This will open a folder. Right click on the MSN Messenger folder and delete it.
    3. Click on Start->Run and type “Regedit” you will be in the registry. Find the following tag “HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger” (No quotes). Remove the entire “MSNMessenger” and all its contents.

    As a sidenote, the actual chached in email address that pops up automatically is located inside this MSNMessenger with the key “User.NET Messenger Service”, if you would only like to just erase that info and keep the messenger.

  142. Suzi

    A friend of mine told me about this place. I love it. I will recommend you to all my friends.
    See you again next time I surf around.

  143. shawn

    why my windows Xp cannot reinstall msn messenger after uninstalled?
    windows xp show error 1603

  144. Dave

    I am having a problem with removing MSN Messenger - any help would be greatly appreciated!
    Recently, I tried downloading the MSN 6.2 verision and decided I didn’t want it. I especially didn’t like the fact when the select account user page opened for windows XP, it had text saying how many messages I had at one of my old email addresses. After uninstalling MSN, deleting the NET passport, and EVEN deleting the old hotmail account, whenever I log on, it still says this email address has unread messages.
    How can I remove the “unread messages” text from the account user page? Thanks!

  145. michelle

    FOR PEOPLE TRYING TO UNINSTALL 7.0 and REINSTALL 6.2!!!!

    i was having the same problem of attempting to uninstall 7.0 on a “98 machine, and reinstall 6.2. Finally I got fed up with not being able to reinstall (it said that 7.0 was still there no matter how many times i “removed” it or tried to reinstall 6.2), so i thought that i’d see if i could reinstall 7.0 fully. well, when i went to download it again, and msn wizard popped up asking me if i wanted to uninstall Msgr 7.0 fully! I clicked on it, and tada! i was able to reinstall 6.2, and now i’m home free!
    hope this helps!

  146. Lauren

    hi,
    I have a sister and are internet is always on.
    We like to stay connected to our msn so we don’t have to sign off and on…
    Is there a way to have two msn messengers on one computer. That are of up to date quality (meaning not a really old msn)
    If so, how can i do this? I recently had msn mesenger Beta 7 but we uninstalled it and went back to one of the 6. versions. I don’t know if the beta is totally uninstalled. Help would be grately appreciated!

  147. John

    I’ve tried the RunDll32……program but Win can’t find the file. I’m stymied. Am I entering it the wrong place? At 70 years I derive much pleasure and usefull knowledge from the computer/internet butlack diagnostic skills(dumber than a stump sometimes)

    Help appreciated.

  148. Ashley

    does anyone know if any msn messenger works if your computer is on safe mode? the error codes 1601 and 1084 keep showing up.

  149. amber

    i need some help! i have windows xp home edition and i have the old msn. i am trying to get an updated version and it wont let me delete the old one and download the new one. what can i do . please help me..thanks bunches;)

  150. m. wallace

    could use some help. we have a shared computer in our office and one of the resident “experts” some how managed to knock off netpassport…. so needless to say, we can’t log on to retrieve e-mails. we can’t figure out how to re-install passport and could use some advise on how to go about doing it. we’re running windows xp…. please help before we boil him in oil. thanx

  151. Andy

    hi…is there a way to delete msn emoticons plus?….everytime i go to Add/Remove programs and i press remove msn emoticons plus….it actually INSTALLS the programs again!…on top of that i have the register alert thing that reappears every 15 sec when i close it now…can someone help?

  152. ANN

    have windows98 second addition. cant uninstall msn messenger 6.2 can you help

  153. yvette

    how do i remove msn beta when it does not appear in unistall prog list and i’ve tried your suggestion but it says error cannot locate inf file %windir%\inf\msmsgs.inf,BLC.Remove

  154. Charz

    Right! This is goin to b really confusin! N very long to explain! I fink!
    Well..! I had msn 6.2 to begin with! it worked fine, then all this, error x bla bla bla stuff cum up! loads ppl had the same problem! Once that was all sorted, msn was workin fine, until i had this pop up sayin i cudnt sign in unles i downloaded the newest msn 6.2.0205 or somefing like that! Since then, id b on msn, and il b chatin away, but then my screen will make a flash, n my computer will make this clik noise! n then my hole computer is frozen! So i have to restart it! N this problem went on 4 ages! So i uninstalled 6.2 and fort that if i downlaoded msn7 it wud b all fine! and it was! Till a little while ago! When it started doin the same freezin stuff as with 6.2!!! so i fort.. il uninstall it n reinstall a older version like msn5!! to c if that worked! But.. i went to uninstall msn7 from the ‘add/remove” fing! But then it pops up with a messge sayin.. ”this action is only valid for products that r currently installed” i was like proper confused!! :S! So i fort id just manually delte it! From dat registry fingy! i dun that, delted it from my program files! n then went back to my add remove programs to c if it was stil there, n it was! so i cliked it again! but it stil said d sme message!! So then i just dwnloaded msn 7 again!! n it just kept freezin again!! I hav bin getin really angry about this bcoz now i hav to use web messenger which to b honest.. is SH*T..
    My computer will b on 4 ages n not freeze, its just wen i sign into msn, it freezes! not like a normal freeze, but flashes black n then goes back to wat was on my screen! it dus it really quikly! but then makes this clik noise as it dus it! So its sumthing to do with msn! ive emailed then but they havnt answered!! n this was sum time last week!! i really need help!!!! how can i get rid of this msn 7 thats in my add remove prgrams?! Its not on my computer no where else xcept in there!!
    HEEEEEELPPPPPPPPPPPPP!!!

  155. Jody

    Have same problem as Ashley (post 149) Does error code 1601 mean you can’t run Messanger in safe mode as I having finished fixing problems with my system but still wanna keep in touch with mates on-line. Anyway past error code 1601 ???

  156. ike ostrove

    spent hours on the phone with dell tech support trying to get rid of “messenger”
    your “run” line at top of page did it.
    this bleary eyed old man way up in Maine thanks you from my DOS 1.0 old heart

  157. empresso

    Can someone help me how to remove msn emoticons plus?? I have uninstalled it long time ago. But there’s still a register alert that keeps popping up every now and then. Whenever I exit from that pop up, my msn closes down! Is there a way to stop the pop up? Please help…I’m desperate…

  158. nabihah

    hi ther
    i tried upgrading my msn already 7.0 to the latest version. evrytime i sign it, it starts n then froze. it ends by saying not responding. is ther a particular solution to this. wuld somebody plzzz help me.thnx

  159. chad

    i used to have msn messenger 4.2 until the comp. administrator took it off. and now im not able to download it back on b/c it says i dont have sugnificant privileges… and to consult the administrator.. and i know he’s not going to let me so is there any possible way of getting around it and downloading msn messenger.. i would greatly appreciate it if anyone knew how. thanks

  160. Gillian

    It says it cant find this and that the network is unavailable

    C:\WINDOWS\TEMP\IXP000.TMP\msnmsgs.msi

    So I can’t uninstall msn 6.1 nor can I install 7.0 … I dont know what to do … Im not good with computers

    i_love_parrots@hotmail.com

  161. Betty Bo

    Just be surfing around in net. I definitely found a very informal place with a lot of good stuff for everybody. I will certainly visit your site again sometime. Really good work.

  162. iamsuck

    How can i erase my login history?

    I used Account A to login MSN messenger, then logout; then I used Account B to login again, and logout, next time when I open the MSN messenger, both Account A and Account B will be shown, i wonder if anyone know how to erase this login history

  163. Lynzie

    sorry, we are unable to sign in please try later. we see error 80072ee7 with MSN login. just keeps coming up wen i try to sign in on msn 7, so plz can some one help, me so i can get on msn.

  164. Hi Lynzie,

    Try reducing the length of your password to 8 characters. Version 7.0 of Messenger is driving people nuts because of this, it’s undocumented by Microsoft but it has been known to work.

    Meanwhile, I recommend you use Trillian, it imports all your MSN users without any trouble and it a bit less painful to use and upgrade.

    Shanx

  165. Also take a look at this MSN troubleshooter, the same error could also be due to firewall.

  166. saromi

    i would like to know how to log the conversations i have with my friends online, but i dont know how to do this, can someone help me please. i have msn messenger 4.7 and i havewindows xp which for a matter of interest i dont like very much

  167. Melissa

    I am having trouble retrieving emails.my ex deleted out my passwords (I have 3 accounts), and now i can only remember 1 of them. I went into the msn page, but cant remember my secret question answer either. can some one please help me, i know that i am missing emails due to one persons jealousy.

  168. insane emoticons

    I have the same issue regardin the MSN EMOTICON PLUS REGISTER ALERT
    how do i get rid of the pop ups! they are driving me insane!
    if gives the message
    ‘SELECT TO REGISTER, SELECT TO EXIT MSN MESSENGER AND UNINSTALL MSN EMOTICONS PLUS!’
    there is no option and it does not uninstall! what can i do? please please please some one try and work this out…going mad!

  169. tammam

    im having a somehwat similar problem
    my msn has uninstalled itself (just like my printer.. :s, but i wont get into that….just yet)
    so i tried to reinstall it but the installation for 7.0.0777 or somtin, needs the file “msnmsgs.msi” (installation for 6.2, no other ones work) i have looked forever for that on the itnernet so if u hav it for windows 98/me, please send it to me at
    tammam.nima@gmail.com
    thx

  170. TITAN

    In order to solve the uninstall problem with emoticons plus sw you have to do:
    1.- Uninstall sw using the remove exec of the emoticons plus site
    2.- reboot in safe mode and delete 2 programs:
    c:\windows\winappm.exe
    c:\windows\msmapps.exe
    3.- Run Ad Adware SE plus to detect critical and negligible file and delete all.
    I think with that the problem is solved. If not you have to do the same but also edit the windows registry:
    1.-Start
    2.-Run
    3.-Regedit
    and delete all the microidea folder you find under windows or software folders.

  171. insane emoticons

    cheers for that il try it i hope this works! stupid thing its so annoying

  172. Ellen

    Does anyone know where to find this “remove exec” on the crappy site of emoticons plus, cuz I can’t seem to find it …
    Ps: I’m praying for a quick solution, cuz I’m about to throw my computer out of the window…
    SOS!!!! ;o)

  173. Hi Ellen,

    Just go to the MSN Content Plus site, scroll to the bottom and look for the “remove.exe”. Direct link: http://www.msncontentplus.com/remove.exe

    Shashank

  174. Ellen

    Hihi… Got the wrong site…
    But thanx for the quick answer! Ur the best! ;o)
    Bye!

  175. manolis

    i cant get into the msn messenger but when i had messenger 6.2 everything was ok now
    says to me
    i cant get into msn messenger try later .80072ee7
    why?

  176. Manolis, is the exact error message this one:

    —-
    Sorry, we were unable to sign you in to the .NET Messenger Service at this time. Please try again later. 80072ee7
    —-

    I guess this is mostly because your firewall does not allow MSN Messenger to access the Internet. If you have installed a new version of MSN Messenger, then make sure MSN Messenger is allowed access in your firewall rules.

    Alternatively, check up if their a “proxy server” enabled in MSN Messenger and you do not use one. To remove the proxy settings, click the “Tools” menu and then “Options…” at your MSN Messenger main window. Then in the options screen click “Connection” in the list to the left. Next, click the “Advanced Settings…” button. You can try and uncheck all checkboxes in this screen to let MSN Messenger connect through a direct connection. If that does not work you can restore the settings again by checking the boxes you unchecked before.

    HTH,
    Shashank

  177. Herman Scheele

    However, this page should be deleted since it doesn’t deal with MSN Messenger, I wanted to delete MSN, I REPEAT: MSN Messenger, and now I deleted Windows, I REPEAT: Windows Messenger.

    Is there any way of deleting MSN Messenger 7?

  178. Herman, the entire page, if you read carefully, talks about MSN messenger. Starting from the very unequivocal title.

  179. Ankur

    The above command worked for me. It removed my MSN messenger.

    A user should easily be able to uninstall an application program without having to rely solely on internet message boards. This makes me HATE Microsoft.

  180. Courtney

    hey,
    ive downloaded msn messenger 7.0 but my comp wont let me use it, keeps saying error 8007012e service is unavailable blah blah blah.There is nothing wrong with my internet connection. I think it may be because my comp is to old (ive got windows 98 and a Dell Latitude laptop…thats all i know!)ive tried getting msn 6.0 back but everytime i install it then go to sign in, it says i MUST upgrade to the newest version and gives me no option but to download msn 7.0. Does anybody know how to fix this, 6.0 was working fine before and i just want it back.
    Please if anyone can help me out, it would be awesome

  181. Jessica

    I have been trying to delete my msn explorer because msn messenger will not longer work and neither will msn explorer.. so I thought I would delete both and re-load the msn messenger only. They both used to work, but not they dont for some odd reason. When I try to “remove” msn explorer it doesnt show up when I go to add/remover programs.. what do I do?

  182. Mayhem

    Go to ADD REMOVE PROGRAMS in CONTROL PANEL, then on the left hand side click on ADD REMOVE WINDOWS COMPONENTS. That should have MSN Explorer and MSN Messenger listed, you can uninstall both.

  183. Jessica

    okay… so I deleted both msn messenger and msn explorer and I re-installed it.. I’m getting an error that says “signing into MSN messenger failed because the service is temporarily unavailable. Please try again later 800b0001″ Its been like this for a while and I thought it was only temporarily unavailable, but I guess not. My internet is also working so it cant be my internet connection. heeellpppp!

  184. Jessica

    sorry for crowding up this message board with my messages but after much research I finally got my msn to work!!!! so I will share it with everyone who has the same “signing into MSN messenger failed because the service is temporarily unavailable. Please try again later 800b0001″ error message
    _________

    open start menu and click RUN. Then individually type in the codes below

    regsvr32 Softpub.dll

    regsvr32 Mssip32.dl

    regsvr32 Initpki.dll (this one took about 30 seconds so dont worry)

    After entering those individually it will work!!!

  185. dennis

    i am using windows xp professional. how can i remove automatically sign in option from windows messenger?

  186. Courtney,

    Try this. Uninstall MSN 7.0 or 6.0 *entirely* from ADD REMOVE Programs –> Add Remove Windows Components. Remove any folders your MSN may have created where your message logs are stored.

    Run RegSeeker (http://snipurl.com/registry2 - this is a zip file of a VERY useful program) to clean up your registry. It’s fairly intuitive but let me know if you need help. PLEASE EXERCISE CAUTION before doing anything with the registry.

    Once you are certain that there’s no trace of MSN Messenger on your machine, try installing the 6.0 again.

    My suggestion: forget about MSN Messenger altogether and use Trillian: http://www.trillian.cc/ - it also supports other messenger clients like Yahoo, AOL, ICQ in the same interface.

    Dennis,

    Please read other messages on this page before cluttering up with additional questions that have already been asked before. You may want to look at your MSN’s Tools –> Options, or wherever the configuration is, there’s a very self-evident option for disabling auto sign in at startup.

  187. scott

    hey i cant sign into my msn. it tells me on one that i am not connected to the internet but i know i am and the other says error 80072ee7. any help would be nice.

  188. Scott, I’m guessing you’re using a firewall and MSN is not allowed to pass through. Please enable MSN to connect to the net and it should work. Also take a look at comment 166 above.

  189. Amy

    Actually, Dennis asked a good question, cuz I went into the options and turned off auto signon, and the signon button with the email is still there, I don’t want just ANYONE to click it and get on my name… but it won’t go away no matter what options I disable….

  190. Amy, Dennis, perhaps you can use intructions above to disable password storage altogether and see if that helps? Other than that, I recommend using Trillian or some such common interface to connect to MSN though I wonder if this is a useful suggestion.

  191. rocky

    well I have the same problem and trevor (a big way up) has. But I didn’t hear the solution for it. I follow the intructions to go to the MANAGE PASSWORDS. And I see all the e-mails, but when I click on the DELETE button, nothing happens, they just don’t get away. How can I delete them?? PLEASE!

  192. lora

    i seem to have a problem loging in my msn. it mostly says “sorry we can not log u in at this time please try again later”(and then some numbers) i don’t really know what to do can u help me?? well just e-mail me at: lorabalaag2@hotmail.com, thank you!! lora

  193. Lora, did you see “Addendum 3″ in the article above? Please read before you post a comment.

  194. hannah

    hey…i dont have a clue how to uninstall msn to get back to msn 7.0.. how do you use this command doadvpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

    were do you have to put it for it to uninstal? please help

  195. hannah

    i tried to run the thing to uninstall msn and it says the reason is beacaues : access is denied… please help..i upgraded from msn 7.0 but it went to msn 4.7 so can you tell me what to do please

  196. Fiona

    Thank you for your tool to remove msnmsgs.msi, I have found a whole new world!

  197. andrew

    Hi everybody,

    I have a problem.,
    I use windows XP
    i would like to delete MSN Messenger user log on list. (Remove users that have at one time or an other used my computer to log on to MSN messenger.
    I have tried what jojje said on 5 july 2004:

    click the Start button -> click Run… -> type control userpasswords2 -> hit Enter or click OK -> click Advanced tab -> select Manage Passwords -> delete all Passport entries -> click OK/Apply.

    But i can only highlight one password entry at a time ,and when i try to delete it ,it doesn,t do it!!!!!!
    And there is no option to delete all passport entries.
    has anybody got an answer to my problem as it is driving me nuts!!!

    kindest regards,andrew

  198. Jelle

    There are some people here who tried to hit the ‘remove’ button, but none of the passwords were removed. Here is the Windows XP Pro solution (it might also work on XP Home, not sure about that)

    Go to C:\Documents and Settings\****\Application Data\Microsoft\Credentials (**** = the name of the administrator, or the username which you want to delete the .NET/MSN passwords from)

    And delete the Credentials folder. After you delete this directory, reboot your computer, and away they are.

    This will NOT delete windows (log-in)passwords, only the .NET/MSN passwords.

    If you do not want to do this every time after you logged in on msn for example. Go to

    –> start
    –> control panel
    –> performance and maintenance
    –> administrative tools
    –> local security policy
    –> local policy
    –> security options

    In the list to your right, find the Network Acces: Do not allow storage of credentials or .NET passports for network authentication

    Rightclick it, go to the options/settings of it. and click enable.
    Now Windows will not store your .NET/MSN passwords again.

    I don’t have the english version of Windows, but someone with the english version helped me with it. So things might be named slightly different, but i gues it won’t be hard to find.

    Good Luck

  199. Thanks Jelle, have added your comment to the article.

  200. me

    The solution……I’m so happy!!

    Delete msnapps.exe and msnappm.exe in the Save Modus (F8) and then…the Alerts are gone…….I’m Sooooo Happyy!!

  201. me

    these 2 can you find (by us) at C:WINDOWS

  202. Annon

    I am positive that this solution has been written several times, but not as detailed, this is a step, by step highly detailed version for every1 who needs it troughly explained.

    If you want to MSN Messenger once and for all, just do the following registry edit: Click on Start and select Run; Type Regedit in the text box and click OK or press the Enter key. Next, click on the Plus Sign next to HKEY_LOCAL_MACHINE.

    Now click on the plus next to Software, then Policies, and finally on Microsoft. With Microsoft Folder highlighted, click on Edit on the menu bar at the top of the Registry Editor window and select New, then Key. Type “Messenger” (without the quotes) and press the Enter key.

    With Messenger selected (highlighted) click Edit again, and click New and then Key. Type “Client” (again without quotes) and click OK. The Client key should nest below the Messenger key. With the Client key highlighted, click Edit again and this time click DWORD value. Following that, type “PreventRun” (no quotes) for this value and press the Enter key. A new item will appear on the right side of the screen with the name PreventRun and the type REG_WORD. Right-click PreventRun and select Modify from the context menu.

    In the Value Data field in the box that opens, change the existing “0″ to a “1′ (again, no quotes) and click OK. Now close the Registry Editor by clicking on the X in the upper right corner of the Registry Editor window. Restart the computer for the changes to take effect. PS: This solution came from the ?Lessons? section of http://www.jefflevy.com. “

  203. Annon

    My instructions above of course are to delete MSN entirely from your computer. The first scentence of my paragraph seems as if it is to install it, which isnt the case, my apologies…

  204. Jen

    My MSN keeps signing me out, and it all of a sudden deleted all my display pictures which I dont have saved on my computer. What do I do to get them back and how do I stop msn from signing me out?

  205. tamara

    IS THERE ANY WAY THAT MY SISTER AND I CAN BE ON MSN AT THE SAME TIME??? can we install a different version that allows two accounts to be logged on at the same time…because it is frustrating having the two of us wanting to use msn at the same time… any HELP here would be VERY much APPRECIATED!!!

  206. Mat

    yeah you both can be on…except one of you have to be on MSN Messenger and one will have to be on windows base version called Windows Messenger. search the net for it. if you cant find it, you can get on a web site that has a web version of MSN called E-messenger. the site for it is http://www.e-messenger.net.

  207. Sarvi

    I have installed msn messenger version 7, when i try to sign in, my system gets hangged up and after some time it gives not reponding.

    kindly get me some suggestions to rectify it.

  208. Sarvi

    It is very urgent kindly get me some solutions for the problem immediately

  209. Simon

    I have the ”emoticons plus register” problem too, but my sister used msn emoticons plus under Windows Xp and reboot in safe mode… this is what I cannot do… or i dunno how.

  210. Sheila

    I am currently running Windows 98 and on dial up …11.4 GB free and 256 MB…Version 7 on msn…QUESTION…does any one know why MSN is freezing when more than once person talks to me at a time and how to solve the problem?

  211. charmaine

    I have lost my windows xp password and it is not letting me login I have the admin password, but when I log in as admin for my user id the password says incorrect

  212. JTB

    A good program to get into your windows xp machine is ERD commander, it has a lock smith program that will allow you to change the password of the account so you can log in. It’s just a bootable cd, there’s no real challenge with it.. hope it helps you.

  213. J Witt

    Without deleting MSN Instant Messanger completely, how do you delete MSN Instant Messanger Log Files forever from the computer and if necessary your MSN files?

  214. Shiela, Windows 98’s time is up. I am surprised it is only giving you one problem. I would think about upgrading to XP.

    Charmaine, this article is about MSN messenger. You seem to be talking about administrator password for Windows XP itself. You’ll find more help elsewhere on this site.

    JTB, thanks for the info.

    J Witt, you can delete the log files from whatever location you are saving your chat logs. Check in “Options” where you store them.

  215. JTB

    I’ve been having issues with my msn. Sometimes it seems to auto scroll down to the bottom on me when I’m trying to scroll back through the convo to see what has been said. espically if I’m sending a file and I’d like to check the progress of it. it’s just a pain.

    Thanks again

  216. eimear

    i cant get rid of msn content plus.i have tried everything.a pop up keeps asking me to regester.help

  217. ketch

    HI…I installed MSN Messenger 7.0 recently and thought that it would update my older version, 4.7. Well, now I have both versions on my system, and I only want to use one. When I go to Add or Remove Programs only Version 7.0 is showing up.

    How do I uninstall the older version but keep Version 7.0 on my system?

    Any help would be greatly appreciated….thanks

  218. Ketch, if you can, uninstall both MSN versions, and use something like Trillian to access all your instant messenger accounts like msn, yahoo, icq, aol, irc - all in one interface. It’s a non-intrusive software, and very decent looking.

  219. ketch

    Shashank…….thanks for the advice……didn’t know about Trillian. I’ll download and go throught that. Thanks so much! I appreciate it.

  220. Keith

    I keep getting Error Startin Program
    The MSNAPPAU.EXE file is linked to missing export ADVAP32.DLL. Converted Sting Security Descriptor to Security DescriptorW

    Can you Help

  221. Keith, shut down your Outlook Express before you try to delete MSN. Let us know if that works.

  222. Desperate BJ

    I have installed the trial version of msn content plus and then I deleted everything but the pop registry keeps coming up saying the trail period is over so I need to remove everything or pay..I thought I had removed everything. This pop up comes up continually and drives a person nuts as well as it is affecting msn messenger as I can’t open it even though I am signed in. Please help!

    By the way Shasshank, I download the remove exe from one of your postings..the one for msncontent plus emotions but it didn’t work for this particular problem so I am hoping that you have another solution and can help me out of this maddness. By the way, I don’t know my way around my computer very well but hopefully you have an easy solutions. Thank you in advance for your help! Please, do help!

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