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Uninstall and remove MSN messenger

November 22, 2002 Views (389,838) /  Comments (223) /  Trackback (0) / Digg/Share


Let us keep it simple. First, make sure you have exited MSN messenger and unsinstalled any MSN Messenger related entry from Control Panel (START —> CONTROL PANEL —> ADD OR REMOVE PROGRAMS).

Then, START —> RUN the following command:

RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

Done. That should remove it. If it doesn’t, check some more round-about and cumbersome ways from Microsoft that involve the Windows registry.

Addendum: Delete stored accounts

[Thanks to user “Jojje” below, comment #61] How to delete all the email addresses (.Net passport accounts) stored in MSN messenger login

. This can be very simply achieved by doing the following:

(1) In Start —> Run, enter:

control userpasswords2

(2) In the “Advanced Tab” look for “Manage Passwords”, which takes care of all the .Net passport passwords on your machine. You can also change the setting to not save any from this point on. Read this useful comment below (August 2005) for a solution that also works.

Addendum 2: Disabled password storage

To disable the storage of these passwords altogether, follow the handy instructions here: WinGuides instructions.

Addendum 3: Sign-in Error 800b0001

[Thanks to Jessica below, comment #185] If you’re getting the pesky “Signing into MSN messenger failed because the service is temporarily unavailable. Please try again later 800b0001” error, then follow these steps:

Open start menu and click RUN. Then individually type in the codes below and press Enter:

regsvr32 Softpub.dll
regsvr32 Mssip32.dl
regsvr32 Initpki.dll [may take ~30 seconds, don’t worry]

After executing these commands one by one, it should work.

Addendum 4: Sign-in Error 80072ee7

This is usually because of a firewall preventing your MSN from connecting to the Internet, even before sign-on process begins. Make sure your firewall (Zone Alarm, Norton anti-virus package, etc) are allowing MSN Messenger.

(309 Words | )

 
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^1 Trent said on November 22, 2003 2:09 AM:

Here’s another KB for outlook express users
http://support.microsoft.com/?id=327390

^2 colleen said on November 24, 2003 10:28 PM:

i am so glad you had the key to stop MSN messenger.. it was a pain and should not be so difficult to remove in XP… thanks!

^3 daniel said on December 4, 2003 10:23 PM:

how to uninstall sap 4.6b and SQL ( It is not in the list of Add/Remove program)

daniel

^4 Shashank said on December 8, 2003 12:15 AM:

That’s a nice one, Daniel.

^5 Gerry said on December 18, 2003 2:09 AM:

Thanks for that - it worked a treat. MSMSGS.EXE was causing my Outlook Express in XP to work for a very long time before opening up. Now it’s quick as a flash again.

^6 Amanda said on January 5, 2004 12:00 PM:

Thank you so very much for your easy deletion notice! We serched everywhere! =)

^7 amanda harizan said on January 22, 2004 2:28 AM:

Thanks! Great jiffy way to uninstall MSN! Very grateful. Cheers!

^8 Critter748 said on January 31, 2004 11:49 AM:

Windows XP should allow the installer to select what he/she would like installed (just like Win9x)
SO now when I installed Windows XP I have all the crap I dont want, including MSN.
Well this script help me, now I have removed MSN. All I have to do now is to get rid of all the other programs Windows XP installs like Media player, Accessibility, Comunication, etc…
I’d like to thank you for the help you have provided.

^9 prajwal adhikari said on February 8, 2004 10:03 PM:

Please be me informed, How could i remove list of signed up users from MSN signin drop down list.

^10 Ameed El-Ghoul said on February 19, 2004 5:12 PM:

You gave the cure man, thanks allot.

^11 Yoann said on February 23, 2004 9:20 PM:

You rule pal, thanks a lot!

^12 Gauthier said on February 24, 2004 1:53 AM:

Since I ran this command, I’m getting an error msg each time I create a new profile/log a user for the 1st time on the computer Sad :(

dbox: Advanced INF Install
error msg: %REMOVE_NODIR_ERROR%

^13 Shanx said on February 24, 2004 2:29 PM:

Hi Gauthier,

That should occur only if you followed some other steps apart from what I have suggested above (e.g., manually editing your Sysoc.inf file).

Anyway, it is not difficult to fix. Microsoft has a KB article related to MS Office quirks that may help you, or if it doesn’t, perhaps this helpful advice from SPTIMES should be useful?

Let me know how it turns out for you..

-Shanx

^14 jazzj said on February 24, 2004 10:06 PM:

the startup speed of outlook is now faster then light, same with ie. messenger was slowing both of those way down, and i had not even a clue it was screwing me. thanks so much for thsi command its much better now!

^15 PETER said on March 1, 2004 6:33 AM:

free from msn I’d rather have flu thank’s for that my pc can breathe clearer now

^16 kee said on March 10, 2004 6:41 AM:

Thank you so much for the tip!! u saved my life, bro

^17 apple_ape said on March 14, 2004 5:31 AM:

yes thank-you soooooooooooo much! U didn’t save my life but it works! On other ‘how to uninstall msn’ from either XP or Windows it says to take from your ‘Add/Remove programmes’ which is a loada ****

cos it aint on there sweeties!

^18 theShivers said on March 24, 2004 7:16 AM:

Thanks v much Shanks - I was starting to despair of ever getting rid of the parasitic Messenger!

You’re a star

^19 celema said on March 26, 2004 12:57 AM:

i tried every freakin thing it said. and messenger is still here!!!!!

^20 Amanda said on March 26, 2004 3:39 AM:

it didn’t work for me! I ran the program and it told me it couldn’t find the file %windir%\inf\msmsgs.inf
Can you help me?

^21 Shashank said on March 26, 2004 1:25 PM:

Amanda, some info is useful on these occasions:

- Which OS do you use?
- How did you install MSN Messegner?
- Did you shut down Outlook, Outlook Express, Messenger etc before executing the above command? - Which version of MSN Messenger do you have installed?

It should be fairly simple to get rid of it when you can share this info.

Shanx

^22 martin said on March 28, 2004 1:22 AM:

hello

I get same error as Amanda
I use windows 98 and MSN 6.1.

cya
Martin

^23 CJ Allan said on March 30, 2004 7:45 AM:

Thank you very much!

It’s hard to believe, after all the time I spent trying other solutions to remove MSN Messenger, that it could be that easy when done via your instructions.

The only “problem” I had was that an error message appeared:

“Error unregistering OCX 16422”

But the script ran anyway, and Messenger seems to be gone… at least its popups no longer appear.

Is that error message something I should be concerned about?

Thanks again,

CJ

^24 Amarant said on March 31, 2004 3:18 AM:

Smilie it worked yet i get more viruses now why can u end it Sad :(

^25 Shashank said on March 31, 2004 5:00 PM:

Amarant, glad you managed to uninstall MSN. Viruses and worms etc are not related to MSN (esp after uninstalling) and are not on-topic here. Just FYI the number of these malicious crapolas is increasing universally, so you’re not alone.

^26 Randy said on April 1, 2004 6:02 AM:

I can’t delete MSN messenger either
I have XP

^27 Gustavo said on April 8, 2004 1:36 PM:

thanks, so much. keep up the good job…

^28 Kasap Bagra said on April 12, 2004 2:09 PM:

Thanks so much….hated MSN messenger

^29 melinda said on April 17, 2004 1:44 AM:

Thanks for deleting my msn messenger!!!!!!

^30 Akane said on April 19, 2004 6:38 AM:

My MSN Messenger is still here!!! I don’t know what version of it I have but I know I have Windows 98 and I tried the Windows—Run thingy but it’s still here! I don’t know what to do!

^31 Ron said on April 20, 2004 3:53 AM:

worked great! thanks for helping me get rid of msn!

^32 chris said on April 21, 2004 7:11 PM:

hi, yea thx, it removed my messenger very well. HOWEVER, it removed windows messenger, not msn messenger. its my msn msgr that is a bit nakkered - cant open any chat boxes or anything, any suggestions?

^33 andy said on May 8, 2004 12:28 AM:

how do you erase the user pop up list on msn ? I am running xp and I can’t seem to delete the many user names ?

^34 Shashank said on May 9, 2004 6:06 PM:

Andy, the article is about deleting MSN messenger itself, not popup lists of users. I have never tried that before and frankly couldn’t care lesser about trying it out. Please keep your questions on topic.

^35 jan said on May 10, 2004 2:54 AM:

it has been done! Thanks!

^36 CHARLIE said on May 13, 2004 12:53 PM:

thanks for deleting my msn messenger, you save my life!!!!!!!!

^37 Fresh said on May 22, 2004 6:04 AM:

Bitchin!

^38 Billy said on May 23, 2004 10:20 AM:

Oh thanks god, and thanks to you. This stupid program makes me crazy and you made me free. Thank you so much. I hope that stupid fuuuuucking person who wrote this program that way see these messages and understand that annoying people with this type of ads is not the right way.

^39 Erick said on May 23, 2004 10:38 PM:

IT WORKED!!Thank you so much for providing this tip (RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

It took me 2 years to find this tool, and 40 seconds to finally remove msn messenger !!

^40 Anon said on May 24, 2004 12:38 AM:

Very nice work.

^41 Freddybcuz said on May 25, 2004 6:21 AM:

Hello,
I got an Advanced INF Install error it says error unregistering the OCX 16422
Any help would be greatly appreciated
TIA,
Freddy

^42 Jako said on May 27, 2004 11:02 PM:

do you use the

RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

command the same as in win 98? I want to implement it into a loging script over a windows 98 network?

Thanks in advance

Chris

^43 Shashank said on May 28, 2004 12:39 AM:

Jako, I dont have access to a Win98 machine anymore. Try it and let me know. My feeling is it should work.

^44 don said on May 30, 2004 2:37 PM:

Wow…what an excellant snip…Im usually pretty good with a puter, but I couldnt get rid of that paticular resourse hog…..thanks for the trick…you are the man!!!

^45 Yunni said on May 31, 2004 5:59 AM:

I’ve been sitting here for an hour trying to find a way to remove it - from trying the search function, searching manually in all of my folders, to using programs (failed because the file was protected. This was by far the easiest way - thanks SO incredibly much!! Smilie

^46 Raymond said on June 1, 2004 2:43 AM:

THANK YOU SO MUCH!!! I hate this annoying Messenger and eveytime I login to Outlook Express it starts along with it. Fricking annoying, but thanks to you now its gone. Phewwww….
Smilie

^47 oc said on June 5, 2004 10:15 PM:

Also got “Error unregistering OCX…” message on my XP Pro. However messenger seems to be gone. Thanks!
I tried procedure recommended by Microsoft - go to gpedit (Start-Run-gpedit.msc and Set “Do Nt allow windows messenger to be run” to “Enabled” but it made Outlook Express hang for several minutes on opening… So I uninstalled the darn thing and Outlook express is fast again!

^48 tamika said on June 8, 2004 8:34 AM:

i just want to know how to stop msn messaging from automatically siging on when i log on

^49 alex said on June 11, 2004 1:06 PM:

both messenger 6.0 and an earlier version are on my comp…the problem is that they keeping switching back and forth, which is really frustrating because i only want to use 6.0…any suggestions? thanks

^50 Shanx said on June 11, 2004 11:06 PM:

Alex, why don’t you delete the older version?

^51 Shanx said on June 11, 2004 11:12 PM:

Tamika, look in the OPTIONS (or SETTINGS) of your messenger. There is a setting to disable this.

^52 Golpman said on June 12, 2004 2:45 AM:

Thanks - you saved my sanity

^53 Lucy said on June 20, 2004 2:42 PM:

i keep trying and trying to delete this damn thing but i just get the same response over and over again; could not locate INF file ‘%windir%\inf\msmsgs.inf’ pleeeease help me! I am using Win 98 and version 6.1

would love some help

Thanking you!
Smilie

^54 kelly said on June 20, 2004 11:13 PM:

i cant get my msn messenger to uninstall! but whenever i try, this box comes up and it said removr or repair. what do i do?

^55 alpos said on June 23, 2004 7:18 PM:

Uninstall msn Messenger

You have to edit sysoc.inf (located in /WINDOWS/inf). Under [Components] you should see the following line:
msmsgs=ocgen.dll,OcEntry,msmsgs.inf,hide,7. Take the word ‘hide’ out of the line, and it should look like this:
msmsgs=ocgen.dll,OcEntry,msmsgs.inf,,7. Exit and save.

Go to Add or Remove Programs, and click on Add/Remove Windows Components. There you should now be able to uncheck the MSN Messenger Service, and by clicking Next it will uninstall.

^56 Shashank said on June 24, 2004 11:04 AM:

Hi alpos,

Yes that’s the usually suggested way, but a one-line command is simpler, no?

For old systems such as Windows 98, which I have not tested, perhaps the method you mention may be useful.

Thanks for sharing,
Shanx

^57 Ron said on June 30, 2004 8:22 AM:

WOW, thanks. I finally got msn messenger off my system….. THANKS THANKS THANKS

^58 Mr. Gurnisson said on July 3, 2004 11:57 AM:

Thanks a ton. A year or more of messing around every now and then to try to get rid of that thing, and you did it in 30 sec. /bows

^59 Anna said on July 5, 2004 12:51 AM:

i need help with my msn messenger because whenever i go on it my display picture is gone and i dont know how to get it back, can you help me please.

^60 James said on July 5, 2004 3:46 PM:

Thank you so much for the instuctions on removing MSN Messenger! It worked perfectly! A nice change of pace,Thanks again.

^61 Jojje said on July 5, 2004 9:10 PM:

To delete MSN Messenger user log on list. (Remove users that have at one time or an other used your computer to log on to MSN messenger. Simply stop the usernames to pop up automatically when typing your username.)

Others than me have this problem, obviously, so even if its off-topic I think the post is fair. I found this “work-around” and it worked for me.

click the Start button -> click Run… -> type control userpasswords2 -> hit Enter or click OK -> click Advanced tab -> select Manage Passwords -> delete all Passport entries -> click OK/Apply.

That should do it. Then if you want, do the rest…

run MSN Messenger -> sign in -> type your passport, e-mail address and password -> uncheck the “Sign me in automatically” box -> save your settings and close MSN Messenger.

^62 ShehRuk said on July 6, 2004 5:11 AM:

hellOw … !!!
need a lil help here , thats how to remove email addresses from msn messenger login list … anybody know that … ? ? ?

^63 Jojje said on July 6, 2004 10:33 PM:

ShehRuk!

You are kidding me, right? Open your eyes and read comment #61. That’s how you remove email addresses from msn messenger login list….

Don’t let med catch you in here again… Smilie

^64 chris said on July 9, 2004 10:39 AM:

..I dont know if anyone has already mentioned this but uninstalling msn messenger can also be as simple as going to

START - CONTROL PANEL - ADD/REMOVE PROGRAMS

and then scrolling down to MSN MESSENGER, and click uninstall.


again, sorry if its already been said..

*msn messenger are bastards by the way

^65 JC said on July 10, 2004 1:38 AM:

Thanks for the instructions to remove MSN messenger, that thing is a pain.
-jc

^66 Richard said on July 24, 2004 5:02 AM:

How do you erase the E-mail drop down list in messenger 6.0 when login in. please explain thank you
Richard

^67 Shashank said on July 24, 2004 12:52 PM:

Hello Richard, ShehRuk,

As mentioned by Jojje in comment #61, to delete all the email addresses stored in MSN login, do the following (I shall add this to the main article as well) —

(1) In Start —> Run, enter:

control userpasswords2

(2) In the “Advanced Tab” look for “Manage Passwords”, which takes care of all the .Net passport passwords on your machine. You can also change the setting to not save any from this point on.

HTH,
Shanx

^68 djraptor said on July 28, 2004 8:42 AM:

Yes, i’m having problems with my MSN Messenger. I’be using it for a long time but now when i’m logged in, it’s says me this: Whe can stablish a conversation with [USERNAME]…”.

I have been trying to reset or re-install it, but im having the same problem.

If somebody can help me i wish very glass…

Thanks.
djraptor

^69 Unspecified said on August 2, 2004 6:39 PM:

Well, when I found this tip (which is exactly what I was looking for after the new “upgrade” for Outlook Express and MSN, and then found that it actually worked, I thought, I’ll have to post about this. Glad to see that you helped allllll these other people too! HAHA
GG dude! And thanks for the help!

^70 Italian said on August 4, 2004 10:49 PM:

In Windows 2000 I am able to remove Messenger from the Control Panel->Remove Programs but I know for a fact that my email address is still cached in somewhere and the uninstall procedure does not remove it. I experienced this when I re-installed the program once and it automatically showed my email address right after install.

The “control userpasswords2” does not work on Windows 2000. Can anyone tell me how to remove the cached email addresses/passwords in a Windows 2000 environment for MSN Messenger 6.2? I have looked everywhere for this answer and I can not find it.

^71 Italian said on August 5, 2004 3:57 AM:

Follow-up on my Windows 2000 MSN Messenger question. Apparently the following steps do the trick to remove the entire MSN Messenger:

1. Go to Control Panel->Add/Remove Programs and uninstall MSN Messenger.
2. Click on Start->Run and type “%appdata%\Microsoft” (without the quotes). This will open a folder. Right click on the MSN Messenger folder and delete it.
3. Click on Start->Run and type “Regedit” you will be in the registry. Find the following tag “HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger” (No quotes). Remove the entire “MSNMessenger” and all its contents.

As a sidenote, the actual chached in email address that pops up automatically is located inside this MSNMessenger with the key “User.NET Messenger Service”, if you would only like to just erase that info and keep the messenger.

This was passed down to me and it worked in my computer so I figured I would share the info.

^72 Shashank said on August 6, 2004 8:23 PM:

Thanks, Italian. Hope that helps some visitors.

^73 Kitten said on August 10, 2004 5:45 AM:

I deleted 2 of 3 accounts that I created in MSN Messenger, but how do you make it so that those deleted accounts don’t show up in your friends’ contact lists??

^74 Shashank said on August 11, 2004 1:10 PM:

Kitten, you cannot do this. It’s up to your contacts to delete outdated account, all you can do is tell them. This is a good feature btw, otherwise contacts would randomly be deleting what is on my contact list, and I do not want that!

^75 D Martin said on August 19, 2004 12:28 PM:

I have a question. I added 128mg ram to my computer then had to clean boot and now the added ram does not show when I checked my system .
Any ideas or comments? All help is much appreciated.
Thanks
D Martin

^76 Shubha said on August 24, 2004 3:57 PM:

Hi everyone,

I’m on XP home ed. and I’m facing problems with my msn messenger(v 6.2). It keeps signing me out automatically within minutes of logging on. I was told that it might be ‘cos some file got corrupted while upgrading to the latest version. I have tried uninstalling messenger thru add/remove and reinstalling it but the problem persists.

I know this query is not exactly related to this topic, but I would reallllllyy appreciate some help with this! Does anyone have any suggestions?

^78 gregor said on August 28, 2004 6:32 AM:

Hi,
Can i change my email address on msn messenger without loosing all my contacts? I do not want to add one by one new. I just want to change my email addres?

^79 Trevor said on September 2, 2004 2:28 AM:

Hi, i got a real problem i think…

To delete MSN user log on list.

I know that you have to:

“click the Start button -> click Run… -> type control userpasswords2 -> hit Enter or click OK -> click Advanced tab -> select Manage Passwords -> delete all Passport entries -> click OK/Apply”

Iv tried this so many times, NOTHING happens when i select an adress and press the delete button, the adresses just don’t dissapear…!

Does anyone knows whats going on here???

Cause i’m desperate, my adress list is getting WAY to big!!!

HELP…!?

^80 jkue said on September 2, 2004 3:46 PM:

Trevor: This may help you, bookmark this site too.
http://www.winguides.com/registry/display.php/1286/

gregor: I don’t think so, but then again, I may be wrong on this one. You can however create a new email account and import the addresses. A good I dea would be to seperate “Important” from “Non-important” addresses between the two emails, without the list getting too big.

^81 Trevor said on September 3, 2004 1:05 AM:

Hmmm, cool trick! But when i change it back to normal after doing this (to get my OWN adress and password stored again) all the other adresses re-apear like they never where gone!

while this is great to know, is there any other way to “really” delete the adresses that you want to delete?

And thanks very much for the help you already given!

^82 Bruce said on September 3, 2004 10:27 AM:

Can anyone give me some insight as to why I can’t log INTO my MSN? It’s kind of ironic, i know, but, I deleted it in an attempt to re-install and try again. Any help would be great!

^83 Icy said on September 5, 2004 6:30 PM:

You’re da best !!!!!!!!.. lol
man the auto msn sign in was soo pissing me off and there was no way to stop it!!!!!
man thanks
i luv ya ! *mwah*
haha

^84 Lori said on September 30, 2004 3:27 PM:

thank you soooo much for the advise on how to remove msn messenger. it was a pain in the @#$. i wish i had found you sooner. it is so out of here now. now i look forward to checking my mail on oulook express.

^85 Neil said on October 4, 2004 10:07 PM:

For Windows 98 replace %windir%\inf\ with the path to wherever the file msmsgs.inf resides.

On my computer:
RunDll32 advpack.dll,LaunchINFSection c:\windows\inf\msmsgs.inf,BLC.Remove

I got a message about not finding an OCX, but the removal worked.

^86 Dan Z said on October 6, 2004 6:51 AM:

Hey everyone,

Im on op Win ME & ive got the same problem as posted before by Shubha, where msn messenger 6.2 keeps automactically siging me off line & showing me as off line to my contacts.

I have been to the links given by jkue ( & couldnt find anything to help. Ive contacted msn them selves to fix the problem. I was just wondering if any one could help me out & point me in the right direction Sad :( This does seem to be a problem going round im not even sure if it has been caused by some kind of super virus, any way please could someone help.

All the best Dan

^87 SBV said on October 7, 2004 11:15 PM:

I ran the above command and it successfully stopped/deleted MSN in OE - but now, because I’ve also got AIM on my computer somehow AIM has replaced MSN in OE and so it’s still taking forever for OE to start working. I always get the ‘OE is not responding’ report.

Is there a different command to run to get AIM to stop in OE. I like using AIM separately but don’t want it to a part of OE and to make OE take forever to work every day. I’ve changed the options so AIM at least doesn’t start up every time I open OE but it’s the fact that OE takes forever to respond that bugs me.

^88 carla said on October 8, 2004 6:26 AM:

okay i need help rite now!!
Basically i got sent messenger 7.0, but i then uninstalled it.
But now weneva i go to download messenger 6.2 back it says ‘you already have a newer version of msn messenger on your computer (messenger 7.0)’, BUT I UNINSTALLED MESSENGER 7.0!! Sum1 please help, its soo annoyin me!!!!

^89 vanessa said on October 15, 2004 10:30 AM:

I NEED HEL!HELP HELP HELP!!
I DLETED 6.2 TO GET 7.0 AND REALIZED ITS NOT OUT YET SO I DLETED IT AND TRIED TO DOWNLOAD 6.2 BUT IT WONT LET ME! A BOX KEEPS POPING UP EVEYRTIME I TRY TO SIGN IN SAYING ‘GET NEW VERSION TO CONTINURE’ SO I CLICK IT AND SING IN AND IT SAYS THE SAME THING OVER AND OVER!
SOMEBODY HELP ME

^90 Skye said on October 18, 2004 7:55 PM:

I uninstalled MSM Messenger and thanks.
But when I went back to access Explorer on Dellnet by MSN, I had a pop us that said Messenger is not installed on this computer. MSN Messenger is a critical part of MSN. You cannot access MSN without it We will help you repair it. Click below.
There are 2 buttons. One to REPAIR. One to CANCEL. Clicking CANCEL closes everything down =C

^91 Shanx said on October 18, 2004 8:07 PM:

Skye, not sure why you use “Explorer by Dellnet”? Why not just use a regular browser? Otherwise, if for some reason you absolutely MUST use their software then you’d be better speaking with their technicians about this quaint requirement!

^92 Davide said on October 20, 2004 1:42 PM:

Hi shanx,
I tried that magic formula u adviced.
It seemed to work ok but then when I went on SEARCH to check if there where really no more components lefts, I found lots and lots of files and folders with msn names.
Do u know why they didn’t go??
Thanks

^93 Shashank said on October 20, 2004 1:49 PM:

Hi Davide, do you use some other MSN functionality such as MSN Explorer on your machine? Have you used it in the past? Also, where are these files located on your machine?

^94 vanhartingsveldt said on October 21, 2004 10:42 AM:

Hi, I was wondering if you could tell me why I cannot open link inside the messeges in my inbox. This only happens on my computer, others I can click on anything and it opens. Mine just sits there and does nothing like I never tried to do anything. If I right click on the link and tell it to open in a new window I get the error message saying “This screen cannot be displayed”. If you could help that would be great! Thanks Nicole

^95 Chirag said on October 23, 2004 6:09 PM:

Thank you very much sir!!!!!!!!!!!

^96 tao said on October 28, 2004 3:59 PM:

I’m using MSN Messenger 6.2 on WinXP Pro. for a while. But just a few week before, I got a problem that my MSN always shutdown automatically (the icon in task bar is disappear) if I don’t use it, let says about 10-15 minutes. I’ve try to uninstall and reinstall it many times, but the problem still persist. Does anybody have some idea about solving this problem? Please give me your kind suggestion…Thanks in advance.

^97 John said on October 30, 2004 2:24 AM:

I need help. I have uninstalled MSN Messenger 6.2 successfully but when on the logon screen it still has my passport email address (saying there’s # unread mails). How do I get rid of this? Thanks.

^98 AIDAN said on October 30, 2004 2:30 PM:

I seem to have some problems on how to delete MSN Messenger.My pc cannot find RunD1132.How do I uninstall MSN Messenger?Thanks.

^99 Shanx said on October 31, 2004 9:53 AM:

Aidan, it’s RunDLL not RunD11. Note the letter “L” instead of the number “1”. Would be best for you to simply copy the command in the article above, instead of typing it yourself.

^100 Marieke said on October 31, 2004 9:09 PM:

thank you so much for the tip! I’m finaly free msn messenger shit!! I’ve been searching for a way to get rid of that “thing” since I got winXP. YAY!
THIS SITE IS GREAT!

^101 Jin Tempestad said on November 5, 2004 7:43 AM:

i did what says here, but the messenger still works, and it works bad. each time it pops up it says it[s not responding. help please

^102 abhiyan said on November 7, 2004 2:20 AM:

i cant uninstall msn messenger in windows 98 even doing run and the foolowing instruction

RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

it says %windir%\inf\msmsgs.inf,BLC. doesnt exist inf file

pls help

^103 ocean said on November 7, 2004 2:23 PM:

the msn today, msn alerts, and the games not apear in may msn messenger 6.2, please any body help me what to do

^104 Diego said on November 7, 2004 4:36 PM:

I would like to uninstall the 4.2 version of MSN messenger since I know have the 6.2 version. For some reason when I downloaded the new version, it didn’t update the old version and kept the new version. So now I have 2 msn messengers!! And the 4.2 version is not in the ADD/REMOVE programs section. What do i do?

^105 ocean said on November 9, 2004 8:05 AM:

diego nov 7 mesage 104
if you like to have the two messenger, do not erase de 4.7, i have the two and used 2 messenger with two accounts, some people erased with the command is in the home of the page.

RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove

if you like to erase is with this command

if you have XP, with the update of SP2, update the windows messenger, but still de same.

^106 Richard Heo said on November 9, 2004 3:11 PM:


Your Tip is Just Good!

^107 Ralph said on November 15, 2004 12:37 AM:

I have windows XP with MSN VERSION 6.2 when I logg on a MSN TODAY pop up appears is there any way of getting rid of it

Thanks

^108 Diego said on November 15, 2004 3:05 PM:

If I erase the msn messenger 4.2 version through the command line, could I still download version 6.2 and be ok?

^109 sharon said on November 19, 2004 12:34 AM:

I have install MSN MESSENGER 7.0 and i can not
uninstall it. This program do not stay in mine software document. Now it do’s not work.

So i don’t have msn :’(

I’ve sombody knows how to uninstall MSN MESSENGER
7.0 send me youre message on this website

(K)(K)(K) kisssssss sharon (K)(K)(K)

^110 paulie said on November 19, 2004 5:41 AM:

Okay I’ve tried editing sysoc.inf but that file doesn’t exist on my system. I’ve also tried to run that line with msmsgs.inf but that file isn’t on my system either. Any other suggestions?????

^111 Shashank said on November 19, 2004 10:10 AM:

Sharon, try downloading MSN Messenger 7 *Beta* from here: http://g.msn.com/1cl9partnerenus/710 (although this tutorial was about REMOVING the messenger)

Paulie, are you trying to erase MSN messsenger? What OS are you on (Windows XP or Home)? Are you able to use MSN messenger now, and if so, what version is it?

^112 George said on November 20, 2004 8:15 AM:

Hi guyz….i have uninstalled the msn but still it keeps adding pop ups that say that i have adware or spyware on my pc and i have to go to certain pages…..it says that every 5 secs…(i have spydoctor and im sure that thereis no spyware on my pc)…PLZ HELP me get rid of this pop ups from msn messenger…i beg u

^113 emma said on November 25, 2004 2:32 AM:

how can i uninstall my msn email address for good

^114 Brad said on November 30, 2004 12:09 PM:

HELP HELP HELP
I downloaded msn 7 beta.. I want to reinstall msn 6.2
I have no problems deleting msn7 but now when i try to reinstall msn 6.2 its says “msnmsgs.msi” can not be found during the end of the install. I went to add remove programs MSN 6.1 is still there but i cant get rid of it due to the same problem… HELP ME

^115 natalie said on December 2, 2004 6:23 AM:

How to delete all the email addresses (.Net passport accounts) stored in MSN messenger login

i tryed the command but all it did was bring up my user accounts on the actual computer

i need to remove my email adresses ( net pasport accounts ) stored on my msn login

please help !

^116 Shanx said on December 4, 2004 11:48 PM:

Natalie,

Read the instructions carefully. Execute the step (2) of the instructions. If this doesn’t work, please report your OS and MSN version.

Shanx

^117 cut said on December 13, 2004 12:18 AM:

Thx for giving instructions that were effeciently direct. And a useful run command to know.
Thank You

^118 Dj Bassmint said on December 14, 2004 12:59 AM:

Hahahaha! This code to remove MSN RULES!!!! I don’t know how you get the code but it works perfect, the little bugger is gone, thanx buddy.

^119 Kirsa said on December 15, 2004 10:54 PM:

the code it works perfect. I have msn emoticons plus 2.0 and i can not uninstall it, if someone has the answer, please, let me know. The code dose not uninstal emoticons plus 2.0

Thanks Glaring..

^120 Kalvin Drew said on December 21, 2004 12:43 PM:

Hi,
I downloaded msn 6.2 i deleted it to get msn. 7.0(beta) I didnt like it so i tried to delete it.It deleted but now i cant download 6.2 for sum reason

^121 voon said on December 22, 2004 12:46 AM:

how to removw msn messenger under my account(log in under my name) only?I can’t uninstall it coz my wife still want to use it.(log in under her name)

^122 Amneet said on December 22, 2004 4:33 AM:

da fing is cool but i have one problem please sort it out. when i get msn messenger 6.2 my name comes up automaticly and it says u cant go in cos u cant get through and when i try to reload it, it says u can get it :S

^123 Amneet said on December 22, 2004 5:46 AM:

i try to log onto msn messenger and it says we cant log u on at the moment and i try after a week the same fing cums up on my computer :’( what shall u do!!

^124 lisa said on December 24, 2004 3:20 AM:

i downloaded msn messenger a couple days ago and sense then i havent been able to log into msn do i need to uninstall it if so how do i

^125 Patsy said on December 27, 2004 11:09 AM:

Hello People,
Is there anyone out there who can please tell me where I can get instructions that someone new to the internet world can understand to get msn off my computer? It seems about as difficult to uninstall anything as it is to shoot this darn thing without a gun,(which I haven’t got one of).
Any help would be greatly appreciatrd.
thanks bunches, Patsy, (doxiefeivel).

^126 Ali said on January 3, 2005 6:34 AM:

Ahh wicked!!! I have been wanting to know how to do this for so long!!

^127 Shawn said on January 3, 2005 7:52 AM:

When i sign in on this computer it dont wanna work it wrote invalid password or invalid email. but when i go to another computer it work.

^128 Doug said on January 3, 2005 4:22 PM:

I’m using MSN Messenger 6.2 on Windows XP Home Edition.
I try to uninstall MSN Messenger 6.2 using the Add/Remove Programs, but I get an error message from Windows Installer that says “the feature you are trying to use is on a network resource that is unavailable” as I downloaded MSN Messenger 6.2 from messenger.msn.com on the web.
The error message requests me to “enter an alternate path to a folder containing the installation package ‘MsnMsgs.msi’” in an appropriate source box. Unfortunately, I have no idea how to find the source for ‘MsnMsgs.msi’.

I would really appreciate any help. Cheers,
Doug.

^129 suzie said on January 8, 2005 6:12 AM:

hey, trying to uninstall msn messenger 6.1 (some how had 6.2 & 6.1, rid 6.2-but 6.1 still here and insists on starting up and loggin me in whenever i use outlook express), im running win98SE, i tried the above ‘start/run/RunDll32 advpack.dll,LaunchINFSection %windir%\inf\msmsgs.inf,BLC.Remove, but it says error cannot find INF file ‘%windir%\inf\msmsgs.inf’
i really want this off my pc & once its gone i wont be using it ever again!
also if anyone knows how to add little sound clips to startup and shut down, id like to know.
thanks
Smilie

^130 Geoff Ryan said on January 9, 2005 6:42 PM:

Thank you, I pasted your avice in RUN and Hurray!! MSN has gone forever. Thankyou, I still have some hair left.

^131 Jay said on January 20, 2005 2:34 AM:

Ive downloaded msn 7 (BETA) but i wont msn 6.2 back and it wont let me install it even though i have done the little thing you paste into run can someone please help me because i cant stand using the web based msn for much longer

^132 Michael said on January 23, 2005 1:02 PM:

Jay, try using the run command shown on this page, it’ll uninstall the stupid version of msn 6.1 that stops u installing everything msn related :P uninstall messenger 7 and install it again!
Thanks for helping me uninstall MSN 6.1 whoever you are, i will now go on to install msn 6.2 again Smilie

^133 dfor50 said on January 25, 2005 7:02 PM:

It diesn’t work for version 7.0 beta. Neither does gpedit.msc. It’s like a cancer that keeps coming back…….AH! XP Pro SP2

^134 nikki said on February 1, 2005 7:04 PM:

Thank you soooo much, MSN is gone Smilie. You are the best!!!

^135 Colei said on February 4, 2005 7:38 AM:

hey i have win 98 running on my computer n i have dwnloaded msn messenger 7 BETA n i cant uninstall it becuz i want to put msn messenger 6.2 on. i download 6.2 but it wont let me run it bcuz i have the newer veirsion 7 so it says 2 unistall it from the control panel but its not on the list

please help me

thanx

^136 lucy Li said on February 4, 2005 11:10 AM:

why, thanks alot…
I first got troubles downloading Msn 7.0
my cousin told me to uninstall everything then download all over…
I was frustrated,I could find a way… thanks alot

^137 marv said on February 6, 2005 2:45 AM:

i installed msn emotiocons plus and there s always this register alert saying ”regester” or ”exit”. by clickin both there comes ”kernel32.dll error” caused by msnapp.
i ”think” i uninstalled msn and msn emoticons plus but the allert continues- even after restart- and my computer doesnt properly work.
i dont know if the reason is windows or a virus( msn emoticons plus was an exe file downloaded from download.com)

can somebody help me? for windows ME

^138 Steven Palmer said on February 12, 2005 1:40 AM:

Please can you help msn not letting us email or order stuff on internet,tried to uninstall still the same,tried the message in run deleted 4.2. Explorer still going. Is there a way to just get rid of programme it keeps asking for XP disc which we do not own Thanks

^139 Christine said on February 13, 2005 3:05 AM:

hey, does anybody know how to uninstall msn messenger from a hp pavilion f1503 computer? HELP

^140 Dustin said on February 17, 2005 9:58 AM:

Hello, I ran your command, and now when I restart my computer it goes into a RPC shutdown kinda like the blaster virus.. I booted into safemode, imported my registry backup which says it cant import all the files because some are in use, and still doesnt help, I have an antivirus and all windows updates and had no problems untill now.. any idea’s? Thanks

^141 Rich said on February 20, 2005 5:06 PM:

PLEASE HELP!!!!!!!

i am a windows 98 user and installed msn 7……but i hate it and its playing up badly…..so i want my old version 6 back…..but i cant uninstall 7!!! its like its bugged so it CANT BE uninstalled……HELP! SOMEBODY!

^142 Cav_king said on February 20, 2005 9:07 PM:

trick to remove the entire MSN Messenger:

1. Go to Control Panel->Add/Remove Programs and uninstall MSN Messenger.
2. Click on Start->Run and type “%appdata%\Microsoft” (without the quotes). This will open a folder. Right click on the MSN Messenger folder and delete it.
3. Click on Start->Run and type “Regedit” you will be in the registry. Find the following tag “HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger” (No quotes). Remove the entire “MSNMessenger” and all its contents.

As a sidenote, the actual chached in email address that pops up automatically is located inside this MSNMessenger with the key “User.NET Messenger Service”, if you would only like to just erase that info and keep the messenger.

^143 Suzi said on February 25, 2005 5:10 PM:

A friend of mine told me about this place. I love it. I will recommend you to all my friends.
See you again next time I surf around.

^144 shawn said on March 2, 2005 10:38 PM:

why my windows Xp cannot reinstall msn messenger after uninstalled?
windows xp show error 1603

^145 Dave said on March 8, 2005 1:50 AM:

I am having a problem with removing MSN Messenger - any help would be greatly appreciated!
Recently, I tried downloading the MSN 6.2 verision and decided I didn’t want it. I especially didn’t like the fact when the select account user page opened for windows XP, it had text saying how many messages I had at one of my old email addresses. After uninstalling MSN, deleting the NET passport, and EVEN deleting the old hotmail account, whenever I log on, it still says this email address has unread messages.
How can I remove the “unread messages” text from the account user page? Thanks!

^146 michelle said on March 9, 2005 10:26 AM:

FOR PEOPLE TRYING TO UNINSTALL 7.0 and REINSTALL 6.2!!!!

i was having the same problem of attempting to uninstall 7.0 on a “98 machine, and reinstall 6.2. Finally I got fed up with not being able to reinstall (it said that 7.0 was still there no matter how many times i “removed” it or tried to reinstall 6.2), so i thought that i’d see if i could reinstall 7.0 fully. well, when i went to download it again, and msn wizard popped up asking me if i wanted to uninstall Msgr 7.0 fully! I clicked on it, and tada! i was able to reinstall 6.2, and now i’m home free!
hope this helps!

^147 Lauren said on March 17, 2005 4:37 AM:

hi,
I have a sister and are internet is always on.
We like to stay connected to our msn so we don’t have to sign off and on…
Is there a way to have two msn messengers on one computer. That are of up to date quality (meaning not a really old msn)
If so, how can i do this? I recently had msn mesenger Beta 7 but we uninstalled it and went back to one of the 6. versions. I don’t know if the beta is totally uninstalled. Help would be grately appreciated!

^148 John said on March 22, 2005 4:49 AM:

I’ve tried the RunDll32……program but Win can’t find the file. I’m stymied. Am I entering it the wrong place? At 70 years I derive much pleasure and usefull knowledge from the computer/internet butlack diagnostic skills(dumber than a stump sometimes)

Help appreciated.

^149 Ashley said on March 24, 2005 11:37 AM:

does anyone know if any msn messenger works if your computer is on safe mode? the error codes 1601 and 1084 keep showing up.

^150 amber said on March 24, 2005 2:04 PM:

i need some help! i have windows xp home edition and i have the old msn. i am trying to get an updated version and it wont let me delete the old one and download the new one. what can i do . please help me..thanks bunches;)

^151 m. wallace said on March 27, 2005 12:25 PM:

could use some help. we have a shared computer in our office and one of the resident “experts” some how managed to knock off netpassport…. so needless to say, we can’t log on to retrieve e-mails. we can’t figure out how to re-install passport and could use some advise on how to go about doing it. we’re running windows xp…. please help before we boil him in oil. thanx

^152 Andy said on March 28, 2005 10:58 AM:

hi…is there a way to delete msn emoticons plus?….everytime i go to Add/Remove programs and i press remove msn emoticons plus….it actually INSTALLS the programs again!…on top of that i have the register alert thing that reappears every 15 sec when i close it now…can someone help?

^153 ANN said on March 28, 2005 11:43 PM:

have windows98 second addition. cant uninstall msn messenger 6.2 can you help

^154 yvette said on March 31, 2005 4:53 AM:

how do i remove msn beta when it does not appear in unistall prog list and i’ve tried your suggestion but it says error cannot locate inf file %windir%\inf\msmsgs.inf,BLC.Remove

^155 Charz said on March 31, 2005 7:58 AM:

Right! This is goin to b really confusin! N very long to explain! I fink!
Well..! I had msn 6.2 to begin with! it worked fine, then all this, error x bla bla bla stuff cum up! loads ppl had the same problem! Once that was all sorted, msn was workin fine, until i had this pop up sayin i cudnt sign in unles i downloaded the newest msn 6.2.0205 or somefing like that! Since then, id b on msn, and il b chatin away, but then my screen will make a flash, n my computer will make this clik noise! n then my hole computer is frozen! So i have to restart it! N this problem went on 4 ages! So i uninstalled 6.2 and fort that if i downlaoded msn7 it wud b all fine! and it was! Till a little while ago! When it started doin the same freezin stuff as with 6.2!!! so i fort.. il uninstall it n reinstall a older version like msn5!! to c if that worked! But.. i went to uninstall msn7 from the ‘add/remove” fing! But then it pops up with a messge sayin.. ”this action is only valid for products that r currently installed” i was like proper confused!! :S! So i fort id just manually delte it! From dat registry fingy! i dun that, delted it from my program files! n then went back to my add remove programs to c if it was stil there, n it was! so i cliked it again! but it stil said d sme message!! So then i just dwnloaded msn 7 again!! n it just kept freezin again!! I hav bin getin really angry about this bcoz now i hav to use web messenger which to b honest.. is SH*T..
My computer will b on 4 ages n not freeze, its just wen i sign into msn, it freezes! not like a normal freeze, but flashes black n then goes back to wat was on my screen! it dus it really quikly! but then makes this clik noise as it dus it! So its sumthing to do with msn! ive emailed then but they havnt answered!! n this was sum time last week!! i really need help!!!! how can i get rid of this msn 7 thats in my add remove prgrams?! Its not on my computer no where else xcept in there!!
HEEEEEELPPPPPPPPPPPPP!!!

^156 Jody said on April 1, 2005 12:55 PM:

Have same problem as Ashley (post 149) Does error code 1601 mean you can’t run Messanger in safe mode as I having finished fixing problems with my system but still wanna keep in touch with mates on-line. Anyway past error code 1601 ???

^157 ike ostrove said on April 8, 2005 9:58 AM:

spent hours on the phone with dell tech support trying to get rid of “messenger”
your “run” line at top of page did it.
this bleary eyed old man way up in Maine thanks you from my DOS 1.0 old heart

^158 empresso said on April 9, 2005 1:36 AM:

Can someone help me how to remove msn emoticons plus?? I have uninstalled it long time ago. But there’s still a register alert that keeps popping up every now and then. Whenever I exit from that pop up, my msn closes down! Is there a way to stop the pop up? Please help…I’m desperate…

^159 nabihah said on April 12, 2005 11:23 AM:

hi ther
i tried upgrading my msn already 7.0 to the latest version. evrytime i sign it, it starts n then froze. it ends by saying not responding. is ther a particular solution to this. wuld somebody plzzz help me.thnx

^160 chad said on April 15, 2005 8:17 AM:

i used to have msn messenger 4.2 until the comp. administrator took it off. and now im not able to download it back on b/c it says i dont have sugnificant privileges… and to consult the administrator.. and i know he’s not going to let me so is there any possible way of getting around it and downloading msn messenger.. i would greatly appreciate it if anyone knew how. thanks

^161 Gillian said on April 21, 2005 2:49 PM:

It says it cant find this and that the network is unavailable

C:\WINDOWS\TEMP\IXP000.TMP\msnmsgs.msi

So I can’t uninstall msn 6.1 nor can I install 7.0 … I dont know what to do … Im not good with computers

i_love_parrots@hotmail.com

^162 Betty Bo said on April 21, 2005 4:19 PM:

Just be surfing around in net. I definitely found a very informal place with a lot of good stuff for everybody. I will certainly visit your site again sometime. Really good work.

^163 iamsuck said on April 25, 2005 5:47 PM:

How can i erase my login history?

I used Account A to login MSN messenger, then logout; then I used Account B to login again, and logout, next time when I open the MSN messenger, both Account A and Account B will be shown, i wonder if anyone know how to erase this login history

^164 Lynzie said on May 4, 2005 12:57 AM:

sorry, we are unable to sign in please try later. we see error 80072ee7 with MSN login. just keeps coming up wen i try to sign in on msn 7, so plz can some one help, me so i can get on msn.

^165 Shashank said on May 4, 2005 6:39 AM:

Hi Lynzie,

Try reducing the length of your password to 8 characters. Version 7.0 of Messenger is driving people nuts because of this, it’s undocumented by Microsoft but it has been known to work.

Meanwhile, I recommend you use Trillian, it imports all your MSN users without any trouble and it a bit less painful to use and upgrade.

Shanx

^166 Shashank said on May 4, 2005 6:42 AM:

Also take a look at this MSN troubleshooter, the same error could also be due to firewall.

^167 saromi said on May 8, 2005 9:42 PM:

i would like to know how to log the conversations i have with my friends online, but i dont know how to do this, can someone help me please. i have msn messenger 4.7 and i havewindows xp which for a matter of interest i dont like very much

^168 Melissa said on May 9, 2005 2:04 PM:

I am having trouble retrieving emails.my ex deleted out my passwords (I have 3 accounts), and now i can only remember 1 of them. I went into the msn page, but cant remember my secret question answer either. can some one please help me, i know that i am missing emails due to one persons jealousy.

^169 insane emoticons said on May 10, 2005 11:25 AM:

I have the same issue regardin the MSN EMOTICON PLUS REGISTER ALERT
how do i get rid of the pop ups! they are driving me insane!
if gives the message
‘SELECT TO REGISTER, SELECT TO EXIT MSN MESSENGER AND UNINSTALL MSN EMOTICONS PLUS!’
there is no option and it does not uninstall! what can i do? please please please some one try and work this out…going mad!

^170 tammam said on May 10, 2005 2:04 PM:

im having a somehwat similar problem
my msn has uninstalled itself (just like my printer.. :s, but i wont get into that….just yet)
so i tried to reinstall it but the installation for 7.0.0777 or somtin, needs the file “msnmsgs.msi” (installation for 6.2, no other ones work) i have looked forever for that on the itnernet so if u hav it for windows 98/me, please send it to me at
tammam.nima@gmail.com
thx

^171 TITAN said on May 11, 2005 7:18 PM:

In order to solve the uninstall problem with emoticons plus sw you have to do:
1.- Uninstall sw using the remove exec of the emoticons plus site
2.- reboot in safe mode and delete 2 programs:
c:\windows\winappm.exe
c:\windows\msmapps.exe
3.- Run Ad Adware SE plus to detect critical and negligible file and delete all.
I think with that the problem is solved. If not you have to do the same but also edit the windows registry:
1.-Start
2.-Run
3.-Regedit
and delete all the microidea folder you find under windows or software folders.

^172 insane emoticons said on May 12, 2005 7:39 PM:

cheers for that il try it i hope this works! stupid thing its so annoying

^173 Ellen said on May 15, 2005 7:15 AM:

Does anyone know where to find this “remove exec” on the crappy site of emoticons plus, cuz I can’t seem to find it …
Ps: I’m praying for a quick solution, cuz I’m about to throw my computer out of the window…
SOS!!!! ;o)

^174 Shashank said on May 15, 2005 1:12 PM:

Hi Ellen,

Just go to the MSN Content Plus site, scroll to the bottom and look for the “remove.exe”. Direct link: http://www.msncontentplus.com/remove.exe

Shashank

^175 Ellen said on May 16, 2005 3:37 AM:

Hihi… Got the wrong site…
But thanx for the quick answer! Ur the best! ;o)
Bye!

^176 manolis said on May 17, 2005 10:25 AM:

i cant get into the msn messenger but when i had messenger 6.2 everything was ok now
says to me
i cant get into msn messenger try later .80072ee7
why?

^177 Shashank said on May 17, 2005 1:07 PM:

Manolis, is the exact error message this one:

——
Sorry, we were unable to sign you in to the .NET Messenger Service at this time. Please try again later. 80072ee7
——

I guess this is mostly because your firewall does not allow MSN Messenger to access the Internet. If you have installed a new version of MSN Messenger, then make sure MSN Messenger is allowed access in your firewall rules.

Alternatively, check up if their a “proxy server” enabled in MSN Messenger and you do not use one. To remove the proxy settings, click the “Tools” menu and then “Options…” at your MSN Messenger main window. Then in the options screen click “Connection” in the list to the left. Next, click the “Advanced Settings…” button. You can try and uncheck all checkboxes in this screen to let MSN Messenger connect through a direct connection. If that does not work you can restore the settings again by checking the boxes you unchecked before.

HTH,
Shashank